Area Manager Quality - BlueOval SK TN

JOB DESCRIPTION

Introduction to BlueOval SK Battery Park / BlueOval City

At BlueOval SK, we will lead the transformation of the electric vehicle (EV) battery business through a partnership (Joint Venture formed by Ford and SK On) to provide products and processes to increase our customers' experience. As the future of BlueOval SK, you will help lead the battery revolution by working alongside our teams as we build the batteries required for electric vehicle business excellence.

Ford and SK On are investing billions in Kentucky and Tennessee including building three state-of-the-art battery manufacturing facilities between the two campuses at BlueOval City in Tennessee and BlueOval SK Battery Park in Kentucky. These brand-new advanced manufacturing facilities will use Ford's 100 years of automobile manufacturing expertise and SK On's 30+ years of electric vehicle battery expertise to become the world's best battery manufacturer.

For more information about BlueOval SK Plans, please Follow this link.

RESPONSIBILITIES

The Customer Quality Area Manager (LL5) position at the Tennessee Battery Plant in Stanton, Tennessee will have a unique, once-in-a-lifetime opportunity to be a key member of the start-up team, launching the facility from ground up.

The BlueOval SK Quality CQ Area Manager will oversee the Customer Quality Department for both Tennessee and Kentucky Battery Plants directly supporting the OEM on Product Part Approval Process (PPAP), customer audit, and projects involving failure investigations and root cause analysis. This employee will lead CQ QOS for all BOSK facilities and inform OCMs on CQ issues. Including, but not limited to:

What you'll do...

Essential Duties and Responsibilities:

• Develop and mentor Customer Quality personnel at all BOSK battery plants
• Champion all Customer Quality policy deployment at all BOSK battery plants
• Lead plant Quality launch efforts
• Develop and maintain effective Customer quality communications to be cascaded at all BOSK battery plants
• Coordinate real-time Customer Quality concerns and feedback to production departments
• Push known Customer Quality issues upstream to prevent recurrences

Lead the Customer Quality Department for all BOSK battery plants in the following areas:

• Regional Quality Representative: Manages customer communication (0km, field issues), 8D reports, and initial complaint inspections. Provides immediate on-site support at OEM facilities, facilitates 4M change approvals, and escalates customer feedback.
• Customer Audits: Reviews audit documents, participates in internal audits, provides audit support, and collaborates with cross-functional teams.
• PPAP/ISIR Support: Manages PPAP submissions, provides on-site support, and ensures customer understanding of BOSK capabilities.
• Customer Relationship Management: Maintains customer knowledge, conducts on-site visits, and gathers customer feedback.
• Quality Cost Management: Monitors defect rates, quality costs, and cost-sharing ratios.

QUALIFICATIONS

You'll Have...

• Education: Bachelor's degree in chemical engineering or chemistry, material engineering, industrial engineering, electrical or electronic engineering, mechanical engineering or equivalent
• Experience:
  • 3 years of customer service experience or equivalent
  • 10 years' experience with battery or automotive
  • Interaction with Ford or another automotive OEM a plus
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, etc.)
• Fluent level of speak/write in English

Even Better, You'll Have...

• Six Sigma Blackbelt
• Background in Lean Manufacturing
• Experience with Greenfield / Startup Sites
• Experience in IATF 16949 QMS, risk management, and process improvement (SPC, APQP).
• Proficient in process capability analysis (Cp/Cpk/Pp/Ppk), control plans, 8D, DFM, AIAG standards, and ISO certifications (9001, 26262, IATF 16949, VDA 6.3).
• Experienced with MSDS, ISIRs, 3R/5S, and mechanical drawings.
• Excellent problem-solving skills and technical documentation abilities.

Additional Information

Future relocation to Tennessee is required

The successful candidate will be a Ford Secondee to the joint venture. A secondee is an employee who is temporarily transferred to the joint venture although continues their employment with Ford.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year's Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here: https://fordcareers.co/LL5NonHTHD

This position is a leadership level 5.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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