Associate, Client Experience

About you

A hungry, strategic, creative, collaborative digital expert who wants to make a difference on the accounts you work on and the agency you join. You have an outlook that is:

• Team oriented: “we” over “I”
• Positive and inspirational
• Energized and charismatic
• Humble and inquisitive
• Agile and adaptable

About us

A fast-growing, small agency with big reach. We exist at the cross-section of modern health marketing and scientific communications. From big creative campaigns to data milestones and product approvals, from scientific communications platforms to medical congress support, and everything in between, dna supports companies and brands at all stages of their development and lifecycle – from early-stage biotechs to top 10 pharmaceutical companies. We are made up of:

• Conversation-starters
• Storytellers
• Strategist
• Digital natives
• PhD-level scientists
• Writers
• Designers
• Builders

About the role

We are looking for a dynamic Associate eager to support exciting health campaigns across one of our largest pharmaceutical accounts. This role will be responsible for supporting day-to-day account needs, working closely with a cross-functional team of experts from across the broader IPG network to support campaign development and execution. The ideal candidate possesses a strong interest in healthcare/public health and is self-motivated, detail-oriented, diligent, proactive and resourceful. Responsibilities include:

• Equal parts management and execution of integrated public relations and marketing campaigns
• Develop workback plans and maintain status sheets
• Draft project briefs for creative, digital, social, influence and media projects
• Review materials from internal partners for alignment to client expectations and brand strategy
• Support client review process management (e.g., Veeva submissions, referencing, uploads)
• Conduct research and audits for clients and new business

• Support day-to-day training and oversight of junior team members to deliver great client work

The requirements

• Bachelor’s Degree or higher
• 1-2 years of agency experience
• Understanding of communications in a regulated space
• Understanding or eagerness to learn how to work in integrated agency teams (Earned Media, Social, Partnerships, Creative)
• Can promote a culture of collaboration and teamwork across organizational functions
• Can handle multiple deliverables at once
• Outstanding communications skills (verbal, written, and presentation)
• Excellent organizational skills and attention to detail
• Focused on problem solving

dna – the details (this is the section where we humble brag)

dna has won two Cannes Bronze Lions awards in the past four years and 15 awards for creative execution in the past two years, including a Global Sabre as one of the best 5 campaigns executed worldwide. It’s not by accident. We have a team focused on finding a spark for all that we do, from ideation sessions to weekly creative power hours. And we host an annual Creativity Day centered around an off-site activity, like a trip to the museum or an improv class, all designed to excite an inspire.

dna prides itself on delivering a difference making employee experience. We invest in our team and put culture front and center through a variety of programs, policies and events. It’s all about growth and opportunity. If you are looking for a company where you will have the chance to contribute, grow and set a career path that meets your interests and delivers on your ambitions, dna is an ideal employer.

We are small meets big – giving our clients and employees the benefits of both. As a global agency, we have staff in 10 markets on four continents. Yet, our close-knit agency environment will ensure that you will have ample opportunity for visibility with senior management who will make a personal investment in your career. And, as part of a large global IPG network with seamless integration with our sister agencies, such as Weber Shandwick and large advertising agencies, you’ll have access to world class resources and endless exposure to the most cutting-edge marketing approaches. If you are ambitious, energetic and excited to have a voice in shaping an agency and the future of healthcare communications, we hope you’ll join us. We’re an agency whose fast pace of growth and influence, is matched only by the advancement opportunities we offer our employees. dna – As Different as you.

The legal info

dna is proud to be an Equal Opportunity/Affirmative Action employer. dna recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at [email protected]. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

NYC Salary range: $55,000 - $60,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

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