Associate Director DDIT ISC SecOps Access&Auth. • ISC Access Management & Authentication

Summary

-Oversees governance and operations of Identity and Access management services in accordance with established processes.

About the Role

Job Description

Your responsibilities include, but are not limited to:

• Oversees identity and access management services offered to customers inside and outside of Novartis global IT Infrastructure.
• Oversees processes and resources delivering identity and access management services, ensuring the coordination of these teams in overall planning activities, service delivery, and issue resolution.
• Supports that all global supporting components of the service, including any associated SLAs, OLAs and UCs are managed as an integrated service.

• Supports and delivers overall continuous improvement, cost reduction and performance of the services.
• Assists with the regional and global monitoring, reviewing and reporting of performance against the SLA/OLA service and/or portfolio.
• Performs service reviews, qualifications and self assessments to e.g. ensure conformance with service-, quality-, audit, compliance, security and SOX requirements and industry best practices (Inhouse Operations, Third Party Suppliers and external Service Providers).
• Assists with the planning, (with Architecture, and Governance) to establish the overall services and the services delivery roadmaps.
• Ability to get involved with engineering and/or development activities to ensure timely delivery of objectives.

Minimum requirements

What you'll bring to the role:

• University working and thinking level, degree in computer science or comparable education and experience with 10 (or more) years of IT experience
• Excellent understanding of Identity and Access Management concepts.
• Engineering (L3), Developer (coding) and Operations experience with Oracle Identity Manager (OIM).
• Experience in Onboarding of applications on OIM IAM tool.
• Experience is managing 24*7 Operations support and Engineering/developer activities of OIM.
• Engineering (L3) or Developer (coding) or Operations experience in Saviynt will be preferred.
• Experience in Onboarding of applications on Saviynt will be preferred.
• Other knowledge like Active Directory, Azure MFA or Cyberark is added advantage.
• Experience with regulatory frameworks, such as SOX, GxP, or similar.
• Proven ability to manage multiple projects, initiatives, and deliverables which may involve service providers.
• To be constantly strive for business excellence and improvement
• To be customer aware by effectively listening, anticipating customer needs, and sharing customers concerns

Languages:

• English.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Division
Operations

Business Unit
CTS

Location
India

Site
Hyderabad (Office)

Company / Legal Entity
IN10 (FCRS = IN010) Novartis Healthcare Private Limited

Functional Area
Technology Transformation

Job Type
Full time

Employment Type
Regular

Shift Work
No