Associate Manager

Who We Are

KeepTruckin builds technology using the latest advancements in AI and computer vision to improve the safety and efficiency of businesses with vehicles. Over one million drivers and 100,000 companies across every industry trust KeepTruckin’s integrated platform to power their operations, prevent accidents and reduce costs.  

At KeepTruckin, we see our hard work rewarded in tangible ways every day, and we believe that intelligence is most powerful when paired with humility. We’re motivated by the opportunity to save lives on the road while impacting and improving every facet of multiple trillion-dollar industries that keep our physical economy moving. KeepTruckin is proud to be a Forbes Cloud 100 company, Forbes Best Startup Employer 2020, and an Inc Magazine Best Place to Work.

About the Role:

As a sales manager on the SMB Expansion team, you will drive growth of KeepTruckin’s existing SMB customer base. You’ll lead a team of 10 Account Executives focused on driving strategic engagement and upsell opportunities with existing accounts, while focusing on reducing churn. You’ll manage and coach high-performing individuals, helping them deliver on monthly and quarterly targets, while rolling up your sleeves to work directly with the team and our customers when needed. We are looking for a proven sales manager with experience leading teams calling into US customers or someone with a strong background in management consulting for US-based companies.

What You’ll Do: 

• Create a strong, positive team culture focused on teamwork and empathy
• Lead, motivate and support team members to achieve and exceed their monthly and quarterly targets
• Act as a product expert and resource to team members when they have product and pricing-related questions
• Measure sales KPIs and coach AEs on best practices, ensuring they adhere to daily KPIs, such as calls/emails per day and attending customer meetings on time
• Perform quarterly performance reviews and hold weekly 1:1 meetings with team
• Critically solve problems related to process, pricing and assigned ad-hoc projects
• Regularly review customer calls and emails to confirm AEs are offering a world-class customer experience

What We’re Looking For: 

• Experience leading an inside SMB sales team focused on US customers (both email and phone) – we will also consider someone with a strong Management Consulting background.
• Consistent results of 100%+ of quota achievement as an individual contributor
• The desire to work in a fast-paced environment that requires initiative, autonomy and the ability to embrace change 
• Self-disciplined with the ability to effectively prioritize and own a variety of highly strategic and impactful initiatives
• A track record of success as a top performer and consistent career progression