Billing Operations Analyst

Billing Operations Analyst

Summary

The Services team within Revenue Management specializes in transactional manual billing. The scope includes airline-related products which can't be billed automatically due to technical limitations. This position is in close contact with delivery, reporting and product managers. The Services Analyst is responsible for billing the products under their responsibility.

Key responsibilities

Airline product billing and processing

• Facilitate monthly information gathering from relevant stakeholders.
• Ensure contractual commitments are billed accurately and deadlines and KPIs are met.
• Define, review and validate requirements for billing with management supervision.

Accruals

• Manage accrual information for products under their responsibility.

Billing procedures and controls

• Provide support in meetings with different divisions/teams in order to streamline the relevant billing information sent to their area.
• Ensure that any new procedure and /or deadline is aligned with the rest of Revenue Management teams.
• Ensure sure that internal controls to avoid revenue leakage are followed.

Billing and month-end activities

• Ensure timely delivery of monthly billing activities and adherence to month-end deadlines.
• Identify invoicing deviations (discounts, waivers, contractual status...) and obtain proper level of approval
• Perform monthly billing comparison analysis for products.
• Support internal and external audits.

Project support

• Collaborate on projects under the services area as required

The ideal candidate

• 2 - 3 years in a similar position in a multinational firm, with experience in customer interactions.
• A strong financial background.
• Knowledge of main accounting concepts, detailed knowledge of revenues and invoice issuance, costs and related concepts.
• Advanced Excel knowledge
• Knowledge of SAP 4HANA is considered a plus
• Fluent in English, advanced level of Spanish is an advantage

What we can offer you

• 💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
• 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• 🌟 A flexible hybrid working model - We want our employees to do their best work, however it works best for them (50% from home / 50% from office)
• 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

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