Business Analyst (GDL)

Introduction
Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.

Your Role and Responsibilities
Demonstrates proficiency in eliciting, analyzing and documenting requirements - business and technical. Performing impact analysis and gap analysis. Managing stakeholders, users and conducting requirement workshop. Mapping processes and use cases. Analyzing the business case. Guiding the technical teams and vendor teams, if applicable. Possesses excellent communication skills.

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Required Technical and Professional Expertise
Contract/license management experience.
Work experience in adopting and following Agile Scrum project management methodologies
Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint, with the ability to leverage these tools for data analysis, documentation, and presentations.
Hands-on experience with JIRA and Confluence for efficient project tracking and collaboration.
Ability to prepare detailed meeting minutes (MOM) to capture important discussions, decisions, and action items.
Familiarity with IT and software applications, along with a keen understanding of functional and integration testing methodologies.
English fluent

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Preferred Technical and Professional Expertise
Nice to have would be managing licenses for the Salesforce platform in a multi-instance/BU organization.
Position on site in Guadalajara