Business Support Lead II-OMBP

Overview

Leads diverse administrative functions usually for a large department or for a complete business unit. Functions may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Administers bank programs and policies and may direct the development of the department's administrative policies and procedures. Requires a thorough knowledge of the department's or business unit's functional operations. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. May direct workflow activities.

Responsibilities

• Provide Support for the OMBP Marketing team within specific guidelines on specific projects
• Perform key functions support the operation of overseas branches, phone associates and customer experience
• Measure analyze and present date to senior management

Qualifications

• Proficient in Microsoft Office applications (Excel, PowerPoint, Word, Outlook, etc.) & Adobe Suite products.
• Strong and articulate communicator, both orally and written.
• Strong organization and time management skills.
• Self-starter with problem-solving skills, efficient at managing time effectively with minimal to no supervision.
• Ability to manage small project initiatives, prioritize multiple tasks, and initiatives.
• Ability to lead conference calls/meetings.
• Ability to work with external business partners across different time zones.
• Strategic thinker, ability to listen and determine if something is of importance for the global retail team's awareness.
• Be adaptable and flexible to immediate changes, anticipate change.
• Detail oriented

Desired Qualifications

• Community Bank experience preferred/3-5 years of professional experience.
• Familiar with the Overseas Military Banking Program systems/applications (Encore, OnBase, Business Central, etc.) and operations.
• Experience in M365 applications.

Hours: Monday - Friday, 8:00AM - 5:00PM

Location: 300 Convent Street, San Antonio TX 78205

This job posting is for the Overseas Military Banking Program (OMBP) operated by Navy Federal Credit Union. The position is located in San Antonio, Texas and will be supporting Navy Federal's contract with the Department of Defense to operate OMBP

Equal Opportunity

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.