Client Communications Specialist

General Services Administration - Office of Strategic Communication Washington, District of Columbia Washington, District of Columbia

Company

General Services Administration - Office of Strategic Communication

Location

Washington, District of Columbia Washington, District of Columbia

Type

Full Time

Job Description

Summary

The Office of Strategic Communication is responsible for using communication to help the agency meet its mission and business goals.

Location of position: GSA, Office of Strategic Communication, 1800 F Street, NW, Washington, DC

We are currently filling one vacancy, but additional vacancies may be filled as needed.

Learn more about this agency

Requirements

Conditions of Employment

  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

  • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 1 investigation level).
  • Have your identity and work status eligibility verified if you are not a GSA employee.  We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.

    This position has job functions that must be executed within a specific geographic location. The official duty station is a federal facility, leased space, or an alternative worksite (typically the employee’s home) and must be a physical address (not a PO Box) located within approximately a 50 miles radius of the duty location. Positions include routine telework work arrangements that are geographically specific to the Central Office location described below. The duty station will be Central Office - 1800 F Street, NW, Washington, DC.

Qualifications

For each job on your resume, provide:

  • the exact dates you held  each job (from month/year to month/year)
  • number of hours per week you worked (if part time).    

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here

The GS-11 salary range starts at $82,764 per year.  If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.  

To qualify for the GS-11, you must have at least one year of specialized experience equivalent to the GS-09 level or higher in the Federal service. Specialized experience is providing advice and guidance on an organization's communications to both external and internal customers; assisting in developing and implementing communication strategies; assisting in facilitating stakeholder meetings; creating and presenting briefing materials; developing various communication materials such as: publication articles, fact sheets, position
papers, and information on websites; OR

3 full years of progressively higher level graduate education or PhD or equivalent doctoral degree; OR

A combination of graduate level education beyond the first 2 years of graduate study and appropriate experience that together meet the qualification requirements for this position.

The GS-12 salary range starts at $99,200 per year.  If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.  

To qualify for the GS-12, you must have at least one year of specialized experience equivalent to the GS-11 level or higher in the Federal service.

Specialized experience is providing advice and guidance on an organization's communications to both external and internal customers; developing and implementing communication strategies; facilitating stakeholder meetings; creating and presenting briefing
materials; developing various communication materials such as: publication articles, fact sheets, position papers, and information on websites.

If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan (ICTAP/CTAP), you must receive a score of 85 or higher to receive priority.

Education

Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:   https://sites.ed.gov/international/recognition-of-foreign-qualifications/ 

Additional information

Existing Work Product Sample: You may be asked to bring an existing work product sample to the interview.
Bargaining Unit Status: This position is eligible for the bargaining unit
If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.

If you are selected at a grade lower than the full performance level, you may be promoted up to that grade level without having to re-apply or compete against other applicants.

Relocation-related expenses are not approved and will be your responsibility.  

Travel expenses associated with interviews may be approved. Determinations will be made on a case-by-case basis.

On a case-by-case basis, the following incentives may be approved:

·       Recruitment incentive if you are new to the federal government

·       Relocation incentive if you are a current federal employee

·       Credit toward vacation leave if you are new to the federal government

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

If you are eligible under Merit Promotion, you may also apply under Vacancy Announcement ##Z-2024-0041. You must apply separately to each announcement to be considered for both.

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including: 
  • Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
  • Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is: 
  • Reflected in our policies, procedures and work environment;
  • Recognized by our employees, customers and stakeholders; and
  • Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.

Read more
Apply Now

Date Posted

09/30/2024

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