CSP Operations Manager

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people - we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world.

The Operations Manager successfully deliver the operational business plan through effective collaboration with the category team and the CD Account Management team. This involves contributing to the development of the Category Business Plan by incorporating customer requirements and plans, thereby driving growth for both the total category and Unilever's business.

If you are a very organized person with commercial skills, negotiation techniques, agility, and time management, then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE:

• Oversee and manage activities within the CPP budget to ensure volume KPIs are met in line with targets.
• Identify and manage risks and opportunities related to category volumes.
• Develop and implement Quarterly Activity Plans in alignment with the BB and Account Management teams to achieve company targets.
• Conduct Sales and Operations Planning (S&OP) with a focus on forecasting for the next 0-3 months.
• Ensure a profitable product mix within the category.
• Manage discretionary CPP budgets effectively.
• Optimize and manage the route to market for products.
• Develop and evaluate category tactics such as promotional pricing, free weight offers, co-packs, and boosters.
• Conduct weekly trade visits to stay informed about market conditions and gather insights.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• A bachelor's degree in Business, Finance, Marketing, or a related field
• Proven experience in customer marketing and/or account management, demonstrating financial acumen

Skills

• Ability to work independently, take responsibility for actions, and collaborate effectively to achieve team goals
• Strong analytical, organizational, and planning skills, especially in a fast-paced environment
• Capability for effective problem-solving and decision-making
• Proficient in English for effective communication
• Proficiency in using the MS Office suite
• Possession of a category B driving license

Leadership

• You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.