Director, Product Management (Remote)

Who We Are (Mode Mobile)

Mode Mobile is the creator of EarnOS, a transformational software that turns ordinary smartphones into "EarnPhones". This innovation empowers users globally to monetize everyday mobile activities such as streaming, gaming, shopping, etc. We enable users to profit from their data and attention, rather than letting only tech giants benefit. What sets us apart is our inclusive approach - converting users into earners, facilitating over $150M in earnings and savings, while going a step further and turning earners into owners by awarding stock ownership in Mobile Mobile based on their usage. We have attracted over 40 million users across 170 countries.  

​​Mode Mobile is proud to stand as the #1 Fastest Growing North American Software Company recognized in Deloitte's 2023 Technology Fast 500, and ranked #2 across all sectors (Deloitte Fast 500 Winners)

For additional insights check out the information about our reward-based super app, Mode Earn App, that also powers the reward engine behind our proprietary smartphone, Mode Earn Phone.

Our Team and Culture Drive Our Success

Our team is the heart of our culture.  We value innovation, collaboration, and curiosity, with a passion for getting things done.  We strive to hire and cultivate the best team member and foster a culture of open communication and transparency.  We are driven and hard-working but also committed to having fun along the way.  We allow OKRs to guide us, assume positive intent, sometimes agree to disagree and commit, honor our commitments, seek to accomplish more with less, and encourage everyone to speak up as our team owns our company’s success.

You can read more about our team and how we work here.

The Role

As the Director of Product Management, you will be critical in shaping our products' direction, development, and strategy.  You will lead a global team of product managers and work closely with engineering and other cross-functional teams to deliver outstanding products that meet market needs and company goals.  You'll own the product lifecycle with the Chief Information Officer, from crafting the vision and roadmap to guiding development, launching, and optimizing our app for maximum user engagement and growth.

Who You Are and What You’ll Do:

Vision & Strategic Leadership: 

• Implement and maintain a product vision, strategy, and roadmap aligned with the company's business vision and strategy.  Oversee the entire lifecycle from conception to launch across our various product lines.
• Conduct and maintain market research - competitive analysis, trends, and user research - to identify opportunities for differentiation and growth.
• Develop and maintain team objectives and key results (OKRs) aligned to key performance indicators (KPIs) and organizational goals.
• Accountable for managing the Product’s P&L growth.

Team Management, Communication, and Collaboration: 

• Assist in hiring, onboarding, and training product managers.
• Lead, mentor, and grow a team of geographically diverse product managers, setting clear goals and expectations while fostering a culture of excellence, collaboration, and communication.
• Develop and maintain team-wide development and career growth plans, providing guidance and opportunities for professional growth.
• Build strong relationships with team members, fostering trust and transparency across the organization.
• Collaborate with customer success, finance, product marketing, and other departments to ensure a seamless user experience across all touchpoints.

Product Development, Execution, and Optimization: 

• Communicate the product vision, strategy, objectives, and key results effectively to company stakeholders, including executives, investors, and partners.
• Work closely with engineering, design, and marketing teams to ensure product development aligns with objectives and key results.
• Collaborate with internal stakeholders and external partners to ensure alignment and support for product initiatives. 
• Champion user-centricity throughout the organization, ensuring user needs and data insights drive all decisions.
• Manage the product development process across teams, ensuring timely delivery of high-quality features within budget and scope.
• Analyze financial performance, user data, and performance metrics to identify areas for improvement and optimize the app for engagement and retention.

What You Bring to the Team:

• Minimum of 7-10 years of experience in product management, with at least 2 years as a Director of Product Management.
• Proven track record of successfully launching and scaling mobile app products while successfully managing the Product’s profit and loss growth.
• Excellent leadership and team management skills with the ability to inspire and motivate cross-functional teams.
• Strong understanding of user-centered design principles and qualitative/quantitative research methodologies.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Outstanding written and verbal communication skills, with the ability to present complex information clearly and concisely.
• Experience working in a fast-paced startup environment with a willingness to adapt and embrace change.
• Experience managing and working with remote, geographically distributed teams.
• Bachelor’s or Master’s degree in Business, Computer Science, Engineering, or a related field.
• Alignment with our core values:
• Action-driven: Identify what is most important, agree on scope, execute in a timely manner, and drive the greatest impact.  You take initiative, roll up your sleeves, and get things done.
• Caring: You genuinely care about yourself and others, our business and craft, our mission and vision, and are passionate in heart and mind. You understand the importance of our team and strive to create a positive, supportive work environment.
• Curious: You focus on the ‘why,’ learn and expand your knowledge, explore new ideas, and generally make things better.  You're a lifelong learner with a thirst for knowledge and a constant desire to improve.
• Thorough: Your work is thoughtful, impactful, timely, accurate, and complete.  You pay attention to detail, are meticulous, and ensure quality work and compliance.

We All Share The Same Core Values

• Action-Driven
• Curious
• Caring
• Thorough

We Believe In The Following Workplace Norms

• Allow OKRs to Guide Us
• Assume Positive Intent
• Agree to Disagree & Commit
• Set New Precedents
• Accomplish More with Less
• Hold Yourself & Others to High Standards
• Speak Up
• Be Resourceful
• Follow the 80/20 Rule

What We Are Offering

• We are a 100% remote-first, global company.
• A competitive compensation package.
• We offer generous perks & benefits to team members. 
• Participation in the Company's equity and token plan (for full-time team members).
• We provide individual bonuses in accordance with our Company Bonus Program.
• Work with energetic, passionate, and results-driven people.
• Celebrate team members' personal and work milestones.
• Remote social activities, including virtual coffee buddies. 
• Bonus.ly - We use Bonus.ly as a way to recognize and reward team members for their hard work and commitment.
• Weekly Wednesday Get Stuff Done Days (No Meetings).
• Open PTO, generous Company Holidays, and Wellness Days (for full-time team members).

If we just described you and your perfect role, we'd love to talk with you.  We have a lot to accomplish this year and look forward to making headway and creating success together!

Mode Mobile does not accept/pay fees for unsolicited resumes from third-party agencies/vendors.

Our company is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment free of discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and strive to create an inclusive environment for all team members.