Director, Program Management

eSimplicity is modern digital services company that delivers innovative federal and commercial IT solutions designed to improve the health and lives of millions of Americans while defending our national interests. Our solutions and services improve healthcare for 100+ million Americans, protect our borders, and defend our country by supporting and innovating with the Air Force, Space Force, and Navy. Our team of 200+ engineers, designers and strategists relentlessly challenge the status quos, build consensus and collaborate to deliver new solutions with an unwavering focus on the user experience from start to finish. 

eSimplicity is seeking a Director of Program Management to lead a team of program managers and establish program management best practices. This person will have hands-on experience leading complex, high profile agile modernization efforts in the civic tech or government space and will be responsible for understanding our customer’s needs with empathy, offering innovative solutions and leading program managers across multiple programs.

Responsibilities:

• Hiring, building, and nurturing high-performing Program Managers through hands-on leadership and management, providing the tools, processes, and best practices needed for them to be their best. 
• Day-to-day direct-report management of program managers and other project management staff (e.g. scrum masters, release managers), including staffing, financial management, and reporting duties. 
• Leading the creation of best practices within the PMO, covering all aspects of program management, from effective agile ceremonies to effective compliance and budget management, and providing support and guidance in adopting best practices.
• Partnering with the UX, Engineering and Product Directors to create an effective cross-functional management team. 
• Collaborating with leadership, customers, partners, and stakeholders to move initiatives forward, balancing competing needs. 
• Communicating technical and business strategies to internal and external stakeholders. 
• Leading continuous improvement across the PMO, developing a roadmap and working with Program Managers to implement PMO initiatives 
• Bringing program management expertise to business development and growth opportunities, including helping write proposals, developing team structure, LOE to support pricing development.
• Providing leadership within the company, engaging the organization and building trusted partnerships with our customers and outside organizations. 
• Develop and deliver required contract, departmental, project and/or financial reports. 

What we're looking for:

• Experience in all facets of effective program management – team building, financials, contract management, stakeholder management, the works.
• Someone who has experience starting and delivering a new project or program of complex systems/product development with cross functional team members (e.g. HCD, product, engineering) 
• Someone who is an experienced and successful program manager within the government contracting space, but also able to articulate to others what makes a great program manager. 
• A desire to build those skills in others. 
• A strong sense of cross-functional collaboration and desire to work closely with product, engineering and UX practices. 
• Able to articulate classic PMO principles, as well as agile, human-centered and cross-functional ways of working, with an understanding of how to balance those differing ways of working and drive transformation to modern ways of working. 
• Ability to be involved with and drive forward compliance work 
• Ideally, some domain knowledge of Medicare, Medicaid or healthcare vertical 
• Passion for innovation and improving processes to gain efficiencies at an organizational level. 

Required Qualifications:

• 10+ years’ IT consulting, agile project and program management, technical delivery, or similar experience, 5+ years within the federal government space 
• Experience managing the successful technical, schedule, and cost performance of a major government program in accordance with contract requirements and company policies, procedures, and guidelines. 
• Project Management Professional (PMP) certification 
• Leadership experience managing multiple projects with remote teams 
• Demonstrated ability to manage contract, staffing and subcontractor negotiations with Federal COs, Product Owners and other stakeholders 
• Demonstrated ability to manage, develop program personnel 
• Experience with Human-Centered Design concepts and implementations 
• Experience with FFP and either T&M or Cost-Plus contracts and contract negotiations 

eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by your manager.

Occasional travel for training and project meetings. It is estimated to be 5-15% per year.

Benefits:

We offer highly competitive salary, full healthcare benefits and a flexible leave policy.

Equal Employment Opportunity:

eSimplicity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, status as a protected veteran, sexual orientation, gender identity, or status as a qualified individual with a disability.