Infrastructure Operations Engineering Consultant Server Admin

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Monitoring and troubleshooting server performance. Troubleshooting system and server errors. Reviewing system error logs and user-reported errors. Analyzes, logs, tracks, and resolves software/hardware matters of significance pertaining to networking connectivity issues, servers, and applications to meet business needs
• Performs troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved
• Patch management, installations of security patches, functional patches, and version upgrades to server and vSphere / ESXi environment
• Creation and Managing DNZ Zones (Stub / Conditional forwarder) in internal DNS servers.
• Management of AD site cost / links / Subnets
• VMs including installation, upgrades
• Should be able to Manage and troubleshoot the site replication issues in forest/domain.
• Technical support of various VMware technologies (ESXi 6.x, vCenter, vSAN, DRS, HA, PowerCLI, DV Switches etc.)
• VM Servers build & rebuild (Deploying the New VM from the Template and Cloning an Existing VM as per the client request through change management process)
• Managing and troubleshooting VM's issue
• Understanding of Ticketing Systems, Workflow and Change control process
• Installation and troubleshooting of any OS related software and security tools like Carbon Black, Nexpose Rapid7
• Participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements
• Identifies, communicates, and resolves systems issues to maximize the benefit of IT systems investments. Provides IT and end user training where required
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Eligibility

To apply to an internal job, employees must meet the following criteria:

• Minimum 12 months in the current role or required exception approvals=
• Your current Role should be SG26 or SG27
• Not on Active CAP at the time of applying for the IJP
• Employees must notify their Current Manager before applying for the IJP
• Last Common Review rating should be Meeting Expectations or Exceeding Expectations

Required Qualifications:

• 7+ years of relevant experience with the following:
  • 6+ years of documented experience with Windows server, Exchange, AD, SolarWinds and group policy management
  • 5+ years of designing, deploying, and maintaining server apps and desktops environments
  • 4+ years of designing, deploying, and maintaining a multi-host environment
  • Understanding of 3-tiered application and platform architecture and related troubleshooting
• Experience with Active Directory, Exchange, Print Server and Group Policy
• Work experience in high availability and clustered environment configuration
• Experience in managing and troubleshooting of DNS / DHCP / DFS issues
• Experience on Server builds and decommission, Commission / Decommission of Domain Controllers. VMware Distributed Resources Scheduler (DRS) cluster, Resource Management, Resource Monitoring
• Hands on experience in performance tuning of ESXi host. Implement Hardening on ESXi host. Experience in P2V, VMotion, and VMware virtual center
• Experience on Commission / Decommission of ESXi Host hosted on various hardware like Dell, HP, IBM
• Experience on configuration of HA and DRS features in a cluster and troubleshooting
• Experience in configuring iSCSI storage and troubleshooting
• Experience on P2V and V2V migrations
• Working knowledge on Microsoft server platforms 2019, 2016, 2012R2, 2012, 2008 R2
• Proficient in controlling administrator rights on VM Infrastructure, Use of VMware Converter Enterprise, and overview
• Technical knowledge in vCenter and ESXi, Site recovery Manager 8.x, vROPS 8.X, vSAN, vRealize Log insight 8.x, VMware vSphere 7.x
• Good understanding of certificate management in VMware infrastructure

Preferred Qualifications:

• Good understanding of certificate management in VMware infrastructure
• Experience on P2V and V2V migrations

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.