IT Business Analyst - Internship

Company Description

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.

lastminute.com is looking for an IT Business Analyst Intern for its Supply Platform Team based in Chiasso (Switzerland).

This internship offers an excellent opportunity to gain hands-on experience working closely with platform teams (Supply, Ancillary) and Value Streams (Flight, Hotel, DP). The candidate will become an integral part of the Platform Insights team, applying analytical and technical skills to contribute to business performance improvement.

Job Description

Specifically, you will have the chance to:

• Support ancillary, flight, and hotel supply integration strategies.
• Assist with pricing and traffic segmentation analyses.
• Observe and analyze market performance behaviors to contribute to testing new approaches in revenue management.
• Collaborate with product and finance/economics teams to define metrics, KPIs, and reports that provide valuable insights into the business.

Using company BI tools and Python-based custom tools, you will develop skills in debugging and data wrangling while gaining exposure to data-driven decision-making in a dynamic, fast-paced environment.

You will also support development teams with data and insights, learning how to influence roadmaps and contribute directly to the group’s digital assets.

This role provides opportunities to present analysis and results to various stakeholders, gaining valuable experience in communication and problem-solving.

Key Responsibilities

• Analyze data to identify trends and support business performance improvements.
• Assist in creating tools and reports that help teams identify issues or gather insights.
• Collaborate on projects with cross-functional teams to achieve specific goals and objectives.
• Support in preparing presentations and insights for the business.

Qualifications

Essential:

• Recently completed a degree in Business, Finance, Economics, Mathematics, Engineering or a related field.
• Strong competence using Excel
• Familiarity with SQL programming language or a strong willingness to learn.
• Interest in Python for data analysis, scripting, or backend tasks (e.g., using tools like Flask or FastAPI) with a willingness to improve.
• Proficiency in English
• Strong analytical mindset and eagerness to learn how to use data to influence decision-making.

Desirable:

• Prior university/work experience with data analysis or business intelligence tools.
• Interest in the travel or e-commerce industries.
• A personal passion for the tech world, hands-on coding, and building innovative projects in the free time.

Additional Information

Perks of working with us:

What we offer:

- One-year employment contract compensated in accordance with Swiss regulations with the aim of permanent employment.

- An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)

- Shorter working week (36h as full time), with a half working day on Fridays
- Flexible start and end of the working day, with core hours from 10:00 to 4:00 pm

- Possibility to work from anywhere for a period of time per year defined according to local regulations

How we learn together

- Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to personal growth, learning and training and/or focus time.

- Access to e-learning platforms (e.g. Discovery, O’reilly - depending on the department), professional and managerial skills development training paths

Other perks
- 2 paid days off per year for volunteering purposes

- Occasional social events to foster connections among colleagues

- Travel industry discounts and flash exclusive staff fares

- We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.

Wish you were here? We do, too!

Selection process steps*:

- HR interview (10-30 minutes)

- Excel Test step online or offline

- Interview (Manager): soft skills + technical knowledge

- Final interview (Hiring Manager): team discussion

- Offer extended
(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria

By submitting your information and application, you confirm that you are legally authorized to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.

I'm interested