Key Account Manager - Data Center

Eaton Corporation is a diversified energy management company that achieved a revenue of $22.3 billion in 2023. With energy-efficient solutions, we support our customers in more effective, safer, more efficient, and more sustainable management of electrical, hydraulic, and mechanical energy. Eaton is committed to improving quality of life and protecting the environment using our energy management technologies and services. The company employs approximately 92,000 people and sells products to customers in more than 175 countries.

Data Center is a complex application and a strategic growth area for Eaton. It has unique characteristics derived from the fact that it straddles IT and facility, and that the Data Center and IT are in the middle of a radical transformation due to the combination of digitization and surge of AI loads driving a fast growth in power needs on the one hand, and de-carbonization and grid saturation on other hand.

What you'll do:

As Key Account Manager - Data Center you will establish, protect and grow Eaton product & services business within specified accounts. As such be responsible and accountable for orders and revenue attainment goals within assigned accounts. You will build insight and relationships with client organisation(s) with a view to identifying their operational challenges and needs. You will utilize Eaton expertise and resources to generate high, value added, engineering and commercial proposals. To secure orders which create a profitable, sustainable growth business. To manage & communicate effectively the business conducted between both organizations.

Job Responsibilities:

• Establish, Own, Execute and continuously develop an agreed & sponsored commercial Account Plan
• Identify & build positive relations with all account decision & influencers who impact current or future business with Eaton
• Deeply understand and be able to articulate the client buying process.
• Identify & engage in revenue opportunities within defined Account(s).
• Understand & Capture the clients challenges & requirements in relation to Eaton portfolio/offerings.
• Use personal & internal resources to develop proposals that meet/exceed client requirements.
• Follow the client buying journey / process so as to commercially respond & offer proposals.
• Oversee the effective handover to post sales service & customer support teams.
• Maintain an ongoing oversight to all commercial related engagements for customer success/satisfaction and our performance as vendor
• Be highly knowledgeable of the clients business, commercial condition, structure, strategy, operations and challenges. In order to articulate this in terms of opportunity, growth, risk with respect to Eaton business
• Be highly knowledgeable on Eaton's Products, Services, General business, structure, strategy, operations. In order to articulate this in terms of value to clients business.
• Be an effective advocate and communicator of the benefits in supporting the account within Eaton organisation
• Be an effective advocate and communicator of the benefits in supporting Eaton within client organisation
• Collaborate effectively with other account and sales colleagues related to the account at national & global level
• Provide all internal stakeholder and functional departments the account specific guidance and insights required so that they can execute their role and add value to the client.
• Build a multi-lane bridge between Eaton and the client organisation. This may include R&D, PLM, BU Engineers, BDM, Marketing, PMO, Services, Sales Operations & Order Management, Supply Chain, Leadership & Executive Management.
• Gain leadership & executive team awareness and support & resources for business with the client. And facilitate exec engagement when requested/approved.
• Request & Support marketing campaigns & activity that can promote Eaton to Client relations and business

Qualifications:

• Education level required : BSc/ MSc in Electrical or Mechanical Engineering
• Years and area of experience required : 3 or more years of sales and or technical role in the Data Centre, IT or Telecom Infrastructure Industry

Skills:

• Electrical or IT technical qualification/certification. Shall have worked directly on data center or critical power infrastructure projects
• Shall have significant sales engineering training / certification
• Strong Communicator, Team oriented
• Fluent in English

We Offer

• Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry
• Work in a company that is commitment to Inclusion & Diversity and Sustainability
• Annual mentoring program, Eaton University, a reward, and recognition system
• Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide
• Strong, agile and diverse team locally and globally
• Strong processes and state-of-the-art systems and tools
• Structured employee development processes, open feedback culture with development plans
• Detailed induction support and well-structured onboarding
• Balance your work and life with a hybrid worktime model
• Health Insurance and a company car for this role

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We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.