LAS Fulfillment Team Leader

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Job Summary

1) Lead and manage the LAS Fulfillment team to achieve operational goals.

2) Provide guidance, mentoring, and support to team members.

3) Monitor and manage backlog to maintain service level agreements (SLAs)

4) Drive continuous improvement projects focusing on automation and efficiency enhancements.

4) Collaborate with cross-functional teams

5) Review and resolve escalated orders to ensure customer satisfaction

6) Work closely with the sales ops, logistics, MFG sites and supply teams to address bottlenecks.

7) Analyze supply and demand trends to preemptively address potential gaps.

Qualifications:

1) Bachelor's degree in Supply Chain Management, Business Administration, or a related field.

2) 3-5 years of experience in supply chain, logistics, or order fulfillment roles.

3) Proven leadership experience in managing teams and driving performance.

4) Strong understanding of digital transformation and process automation in supply chains.

5) Excellent analytical, problem-solving, and communication skills.

6) Proficiency in relevant tools ( SAP, Excel, PPT, Power BI).

7) Fluency in English

Additional Locations:
* Mexico - Nuevo León - Monterrey

* Mexico - Nuevo León - Monterrey