Lead Administrator

? Strong and excellent hands-on on troubleshooting WAN, LAN, Wireless & Riverbed ? Responsible to drive MI & P1 calls independently towards resolution

? Multi-vendor (Cisco, HP, Extreme, Aruba) device knowledge will be value added.

? Responsible to provide solutions for new requirements

? Responsible to review and update project documents (HLD, LLD etc.)

? Should have strong knowledge on end to end transition

? Ensure proper communication and capable to provide quick resolution

? Responsible for Vendor Management and people management

? Responsible to conduct regular audit on network environment and take/suggest corrective action accordingly

? Drives day to day operations and work plan allocation/management.

? Conduct periodic reviews with teams.

? Network Performance management and optimization

? Experience on managing & troubleshooting SD-WAN (Silver-peak, Cloudgenix & vIPtela etc..)

? Weekly and monthly status reports to higher management. Participate in business meetings with various stakeholders

? Mentoring juniors

? Adhere all the change process as applicable.

? All major/Critical changes the in person presence is mandatory.

? Root Cause Analysis

? Reporting & Performance Dashboards with Capacity Planning.

? Drive service improvement programs.

? Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.

Technical skills -

? Strong knowledge on install, configure and manage Cisco Network Devices Routers (2800/3800/3900/7200/ASR1000), Switches (2900/3500/3700/4500/6500/N2K/N5K/N7K)

? Strong knowledge on LAN/WAN/WLAN concepts

? Strong knowledge on Switching Protocols (VLAN/STP/VTP/ HSRP/LCAP/VDC/VPC/Fabric Path)

? Strong knowledge on Routing Protocols (EIGRP/OSPF/BGP/RIP)

? Experience of Network Monitoring Tools (SolarWinds) and protocols (SNMP, Netflow)

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