Lead Support Integration Architect

Job Description

Job Description

As a Senior Support Integration Architect, you will be accountable for the transition of clients to and from Application Management Services. You will achieve business objectives by cultivating external client relationships, collaborating with client, third-party, and internal teams to execute all necessary steps to successfully transition to AMS services Additionally, you will ensure clients are educated on best practices, their systems are configured as required for service transition, and client preparedness is complete. You will work using a variety of technology applications and tools .

Responsibilities

• Manage complex client relationships with a high degree of variability
• Develop and plan the execution of client domain strategy
• Troubleshoot complex technical integration issues, escalating as appropriate
• Analyze performance metrics and identify and propose domain stability improvement strategies
• Work with cross-functional organizations to identify and evaluate packages for code compatibility

• Contribute to internal team value and improvements
• Mentor and develop new associates

Working Environment

Hybrid or Remote

This position offers a Hybrid or Remote working environment. Meaning if you live within a metro area of a Cerner office, you will split working time between a Cerner office and remote. If you are not within a metro area of a Cerner office, you can live and work in your current geographical location and work primarily remote. #LI-Hybrid #Remote

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Additional Information
Working Environment Hybrid or Remote Relocation Assistance Available for this Job: No

Qualifications

Basic Qualifications

• At least 10 years total combined related work experience and completed higher education, including:
  • At least 3 years of healthcare information technology (HCIT) consulting, HCIT support, project/program management, client relationship management and/or other client-facing or HCIT solution work experience
  • At least 7 years of additional work experience directly related to the duties of the job and/or completed higher education, including:
    • Bachelor's degree in Computer Engineering, Computer Science, Information Systems, Software Engineering, or related field, or equivalent relevant work experience

Preferred Qualifications
Expectations

• Willing to participate in 24/7 on-call rotation as needed

• Willing to travel up to 20% as needed
• Willing to work additional or irregular hours as needed and allowed by local regulations
• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
• Perform other responsibilities as assigned

Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, covid-19 vaccination, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important - people's health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.

EEO is the Law with Supplement (English)
E-Verify Participation (English)
Right to Work (English)
Pay Transparency Nondiscrimination (English)

EEO is the Law with Supplement (Spanish)
E-Verify Participation (Spanish)
Right to Work (Spanish)
Pay Transparency Nondiscrimination (Spanish)

If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing [email protected] .