Lead Systems Analyst

Primary Details
Time Type: Full time

Worker Type: Employee

At QBE, our purpose is to give people the confidence to achieve their ambitions inside and outside of work. From development opportunities, to flexible work options and highly competitive reward and benefits packages, we understand the importance of living our values when it comes to our people. Everything we do at QBE is underpinned by our company's cultural elements - because we know it's not just what we do that matters, it's how we do it that makes the difference.

This opportunity is accountable for leading the development of application enhancements and new development efforts by providing technical expertise, partnering with key stakeholders and reviewing application requirements and use cases to ensure application system functionality.

Primary Responsibilities • Lead the development of conceptual design for application enhancements by collaborating with other technical resources and ensuring conceptual design supports business objectives and high-level business requirements• Lead, conduct and/or direct analysis into business problems for the purposes of defining technical solutions; translate business requirements into technical requirements to clearly specified project briefs and identify options for potential solutions and asses them for both technical and business suitability• Prepare approximate estimates for development efforts associated with application enhancements; reviewing high-level requirements and use cases• Review, approve and/or lead the development of technical design for application enhancements by facilitating a design review with stakeholders as needed to ensure application development meets architecture guidelines and standards• Serve as a subject matter expert by providing consultation during creation of test cases and answering all business and technical inquiries• Provide technical subject matter expertise for business and technical inquiries by responding to service desk escalations and developing resolutions to ensure quality level of service

Required Education • Bachelor's Degree or equivalent combination of education and work experience

Required Experience • 7 years relevant experience

Preferred Competencies/Skills • Developed written and verbal communication and interpersonal skills• Lead a team and contribute to a team-oriented environment for software design, development and troubleshooting• Conduct gap analysis of current state and desired future state• Extrapolate from limited or complex data• Effectively present information to influence organizational leaders and key stakeholders• Creativity and alternative, open thinking to generate and support new or better ways of doing things• Identify measures of system performance and the actions needed to improve or correct performance, relative to the goals of the system Adapt efforts to rapidly changing conditions such as requirements, schedule and/or product issues• Demonstrated interest in personal learning and enhancing knowledge• Escalate issues when necessary• Communicate information in a clear, well-organized and professional manner• Identify opportunities for improvement

Preferred Experience • 5 years of experience analyzing business requirements and creating technical requirements using UML• Experience in application development• Experience with service oriented architecture

Preferred Knowledge • Advanced working knowledge of basic application development standard procedures, concepts and principles• Familiarity with service definition, design and/or implementation using WSDL and/or SOAP; familiarity with development methodologies (Waterfall, Scrum/Agile)• Applied knowledge of design, development and testing of complex systems with large data throughput• Working knowledge of technical documentation• Working knowledge of software development lifecycle and relevant milestones

QBE Cultural DNA
Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) - because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviors that link to our cultural elements:
• We are customer-centered• We are technical experts• We are diverse• We are fast-paced• We are courageous• We are accountable• We are a team

All employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices

US Only - Travel Frequency • Infrequent (approximately 1-4 trips annually)

US Only - Physical Demands • General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

US Only - Disclaimer • To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Job Type • Individual Contributor

Australia/New Zealand Only - Advice/Non-Advice >• Non-Advice: This role is not authorized to provide financial product advice to retail customers in respect of General Insurance products. Financial product advice, means a statement or recommendation made to a retail customer with the intention of influencing their decision in considering a general insurance product.

Global Disclaimer • The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.