Lider de Servicio

IBM CO Bogota

Company

IBM

Location

CO Bogota

Type

Full Time

Job Description

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities
Líder de servicios: control de operación para cumplimiento de Slas Nivel académico:
Profesional recién egresado en Ingeniería de Sistemas Ingeniería Informática Ingeniería
electrónica o afines
Experiencia mínima (años):
4 años de experiencia gestionando servicios de tecnología en mesa de ayuda y/o soporte en
sitio
Certificaciones vigentes:
ITIL Foundations v3 o v4.
Habilidades conductuales:
Planificación y alineación comunicación oral y escrita enfoque en el cliente calidad de las
decisiones.


Required Technical and Professional Expertise

Líder de servicios: control de operación para cumplimiento de Slas Nivel académico:
Profesional recién egresado en Ingeniería de Sistemas Ingeniería Informática Ingeniería
electrónica o afines
Experiencia mínima (años):
4 años de experiencia gestionando servicios de tecnología en mesa de ayuda y/o soporte en
sitio
Certificaciones vigentes:
ITIL Foundations v3 o v4.
Habilidades conductuales:
Planificación y alineación comunicación oral y escrita enfoque en el cliente calidad de las
decisiones.


Preferred Technical and Professional Expertise
As About

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Date Posted

05/23/2024

Views

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