Manager - Deal Desk APJ

Manager Senior Deal Desk APJ - Remote Japan Singapore Or Australia

This position is remote based in Japan Singapore Or Australia and candidates must be a Citizen or Permanent Resident.

Manager Deal Desk Responsibilities

• People Manager to regional Deal Desk Specialist Deal Desk Analyst Senior Deal Desk Analyst roles Order Management Specialist and Senior Order Management Specialist roles.

• Ideally you will be able to speak Japanese at a business level

• Serves as the primary advisor to Regional Field Team on all deal related matters advising the team on alternative contract options and/or value propositioning to help drive deal closures

• DRI to all Quote to Cash projects within supported region - responsible for delegating projects to team when applicable reporting status of project to Sr. Manager Deal Desk

• Owns day-to-day quote management and pricing approvals for the applicable region ensuring compliance with published sales and business approval policies

• Acts as point of escalation for regional deal-related matters

• Advises on approval processes approves exceptions as necessary

• Assists to interpret contractual language and escalate to ensure deals comply with revenue recognition and operational policies

• Develops and drives initiatives to improve productivity Deal Desk improvements company deal policies and simplifying processes throughout the Sales Operations and Sales Organization

• Oversees Monthly Reconciliation processes

• Partners with Sales Operations on process/system improvements sales enablement and special projects

• Delivers relevant training to new and existing Sales reps on Deal Desk Order Booking and overall QTC best practices

• Represents Sales Ops / Deal Desk in Regional Leadership QBRs

Manager Deal Desk Requirements

• Proven success managing a Deal Desk function in the Enterprise SaaS/B2B Industry

• Proven success partnering with GTM Teams and other cross functional departments

• Strong experience in Direct and Channel Sales models

• Strong experience in contract/legal negotiations with enterprise customers and working with enterprise sales teams.

• Strong understanding of software revenue recognition and order process principles required

• Highly organized customer-focused innovative and strong attention to details

• Strong business acumen strong reporting and analytics troubleshooting problem-solving and project management skills

• Excellent communicator self-aware transparent professional and open to feedback

• Ability to multitask and prioritize at times of high volume schedule flexibility during End of Month End or Quarter

• Strong quantitative skills and highly proficient in gSuite Salesforce.com Zuora or similar CPQ tools

• Interest in GitLab and open source software ability to use GitLab

• You share our values and work in accordance with those values

Manager Deal Desk Job Grade

The Manager Deal Desk is a grade 8 .

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