Manager, Studio Digital and Operations, Icon Studios, Marketing, GC

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

NIKE, Inc.'s storytellers, Marketing and Communication sets the brand tone. A creative force of specialists tell Nike's stories of innovation and sport through advertising, brand strategy, digital engagement and product presentation. Using channels ranging from retail stores to social media, Marketing & Communication teams connect the science and art of Nike innovations to the hearts and minds of athletes around the world.

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it's about each person bringing skills and passion to a challenging and constantly evolving game.

Icon.SH is Nike's in-house production studio that leverages world class expertise and capabilities to unlock China-right content at daily speed and extensive scale. Icon.SH is seeking a digital operations lead to manage the extensive portfolio of technological solutions used at Nike Icon studios both locally and globally. As part of the studio planning and operations team, this individual will report into head of studio operations and will lead a team to operationalize workflow and capabilities used at Icon.SH on the day-to-day basis.

WHO WE ARE LOOKING FOR

We're looking for a highly driven, curious and responsible leader to lead the digital operations team at Icon.SH. This is a chance to join the team that creates product imagery and creative assets seen not only in Greater China, but around the world of all Nike Inc. brands as well.

The successful candidate will bring exceptional demonstrated experience in managing industry leading capabilities from an established international organization and a fast-paced marketing/agency/production environment. A passion for photography and video systems, workflow and cutting-edge technologies like automation, GenAI etc and an interest in influencing process development and improvement across production.

We are looking for a visionary leader to help set up the world class capabilities at the studio on ways to drive great operational excellence in matter of efficiency, consistency and scalability. The ideal candidate will also be a creative problem solver with an acute attention to detail, a commitment to process improvement, and a comfort with troubleshooting technology issues on the fly.

WHAT YOU WILL WORK ON

The Digital Operations Lead is responsible for establishing and operating a set of best-in-class digital capabilities and managing a team of digital imaging technicians (DIT) who will be responsible for the application and delivery of asset management from capture to hand off from production to post-production.

During the buildout of Icon.SH, you will be leading the foundational work that includes:

• Championing the capabilities used at Icon.SH and represent business as the business owner and eventually key users.
• Collaborating cross-functionally to build capabilities roadmaps through requirement gathering, user story generation and facilitate business interviews with extended marketing teams if needed.
• Land the capabilities stack to help stand up studio operations - incl but not limited to - workflow management solution, resourcing management solution, product and inventory management solution amongst other capabilities like GenAI and automations.
• Leading your team (to be hired prior to studio launch and in partnership with x-teams in Nike like engineering and product team) to ensure capabilities are developed in a timely and accurate manner
• Facilitate capabilities pilot, UAT and eventually deployment and GTM once they are live, provide oversight and key decisions in capabilities design and implementation
• Developing and documenting Standard Operating Procedures (SOPs) to reduce training time, improve comprehension, and ensure compliance.

Once the studio is operational, a typical day/week looks like

• Be the owner of capabilities roadmap and always find ways to keep implementing and iterating
• Championing the annual operation plan to ensure the needs will be captured, aligned and communicated with x-teams
• Work with other Icon studios worldwide to make sure there are synergies across the global network
• Managing the critical path of capabilities development and eventual delivery
• Become the Capabilities Center-of-Excellence and 'Hotdesk' through providing on-site support of successful assets capture and hand-off day in and day out

WHO YOU WILL WORK WITH

You will report to the Head of Icon.SH Operations and you will work with multiple teams across Nike's enterprise to facilitate the capture of live steam, video and photography - include but not limited to - Global Nike Digital Product Team, Global Share Service Team, Global Engineering Team, Global Icon Studios Team, GC Digital Product Team, GC Shared Service Team, GC Engineering Team, Finance, Tech Ops, Procurement and all teams inside of Icon.SH from production, post production to creative and business planning and logistics management etc.

WHAT YOU BRING

• 5+ years of Ecommerce/ Photo Studio / Operations/ MarTech experience; successfully delivering results in a project management capacity at a matrixed organization
• Ability to create SOP from ground up and obsess with implementations with expert level knowledge of MarTech and production solutions.
• 3+ years managing a team from hiring, training, and development.
• Possesses an inspiring work ethic with the ability to drive teams to high level of quality and performance.
• Strong collaborative skills with the ability to work with a diverse group or people.
• Computer savvy with advanced Microsoft Office Excel skills.
• Skilled in data analytics with the ability to drive clarity in information.
• Strong critical thinking skills and results oriented with a bias for action.
• Excellent presentation, oral and written communication skills.
• Flexible and able to work as needed, including the occasional weekend, to meet peak demands.
• Enthusiastic, positive energy and able to work well under pressure.
• Bachelor's degree.
• Fluency in both Chinese and English.

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Benefits

Whether it's transportation or financial health, we continually invest in our employees to help them achieve greatness - inside and outside of work. All who work here should be able to realize their full potential.