Manager Tech Project or Program Management

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Works across the OHFT (Optum Health & Financial Technology and Platforms) portfolios, while partnering at all levels of management and leadership in managing our growth strategy
• Serve as the main point of contact within OHFT for the Optum Technology emerging talent programs both domestic and global (e.g.TDP, Interns, Women's Reboot)
• Initiate and drive continuous improvement efforts to ensure system efficiency in support of business needs regarding the OHFT workforce metrics. This includes ongoing reporting and communications related to non-compliant timesheets, administrative hours, contractor onboarding / offboarding, financials
• Demonstrates strategic thinking by using appropriate information to diagnose problems, identify root causes, and collaborate with impacted groups to drive decisions
• Communicate clearly and effectively both orally and in writing; conduct meetings and make professional presentations using PowerPoint
• Organize and manage time; establish priorities and coordinate work on many projects simultaneously
• Ability to work closely with onshore and offshore resources, Domain SMEs and leads to understand business needs and help define requirements for reporting solutions if needed.
• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders
• Develop full-scale project plans and associated communications documents
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
• Estimate the resources and participants needed to achieve project goals
• Solid analytical, complex thinking, problem solving, and troubleshooting abilities
• Proven excellent organizational skills and attention to detail
• Prepare and communicate delivery status to stakeholders, including progress, obstacles, risks
• Translate highly complex concepts that can be understood by variety of audiences
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent experience
• Experience at working both independently and in a team-oriented, collaborative environment
• Demonstrated ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities
• Demonstrated ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines
• Proven solid analytical, complex thinking, problem solving, and troubleshooting abilities
• Proven excellent written and verbal communication skills
• Proven excellent organizational skills and attention to detail

Preferred Qualifications:

• 5+ years of project management experience, preferably in workforce management or healthcare field
• Proficiency in tools such as Microsoft Office Excel/Access/PowerPoint
• Demonstrated ability to be an exceptional communicator - verbal, written, and listening
• Demonstrated ability to be organized, process-oriented, thorough, and detail-oriented
• Demonstrated ability to stay nimble and flexible as priorities shift and the team scales
• Demonstrated ability to collaborate well and can quickly adapt to different individuals' work styles

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.