Mortgage Quality Control Analyst

Please reference the schedule and minimum qualifications listed below before applying.

If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email [email protected] and every reasonable effort will be made to accommodate your needs in a timely manner.

Job SummaryPerforms Secondary Mortgage Quality Control Audits and ensures applications are originated and underwritten in accordance with credit union policy and procedure and that they meet all secondary market, investor, and regulatory guidelines.

Job Description

LOCATION

Mountain America Center - Hybrid:

9800 S Monroe St
Sandy, UT 84070

SCHEDULE

Full Time

To be effective, an individual must be able to perform each essential duty successfully.

• Performs first line Quality Control Audits and reports the analysis performed on conforming/conventional and MACU portfolio products for the long-term secondary market.
• Analyzes and validates mortgage underwriters process for reviewing and approving loans according to secondary market and portfolio guidelines, including the CFPB Ability to Repay requirements.
• Evaluates loan applications, verifications of employment and deposit, credit reports, etc., to determine credit worthiness, ensure compliance with MACU policies and procedures, and consistency between the file documentation and the loan origination system.
• Evaluates appraisals for accuracy and compliance with internal and secondary market guidelines.
• Requests and reviews re-verification of loan file documentation to validate accuracy, identify concerns, and mitigate risk.
• Monitors mortgage origination portfolio for red flags related to mortgage fraud, maintaining knowledge about current fraud schemes.
• Completes both Pre-Funding Audits (PFA) and Post-Close audits.
• Completes adverse loan audits to ensure HMDA completeness and Fair Lending observance.
• Follows all MACU mortgage department policies and procedures.
• Calibrates loan review results with other team members, leaders,  and credit union teams to ensure accuracy in the review process.
• Audits files quickly with clear, concise conditions or feedback as necessary. Performs a high volume of work and meets required investor deadlines.
• Communicates requirements and gaps identified in loan files, working with responsible parties to address and correct issues when possible.
• Monitors compliance by providing strong expertise with all regulations applicable to mortgage lending, including TILA, ECOA, FCRA, RESPA, and other state and federal regulations as applicable. Provides compliance support to the Mortgage Services Team.
• Participate in ongoing training of all mortgage products (Conv., FHA, VA, etc.).
• Uses tools provided to research and self-identify guidance on all loan programs and guidelines, including AskPoli, CFPB regulations, investor manuals, MI Contracts and agency call centers
• Stays knowledgeable of Fannie Mae and Freddie Mac post-closing QC requirements.
• Maintains current knowledge of MACU’s lending updates, criteria, guidelines, procedures, policies, and processes in order to analyze sound lending decisions.
• Other duties as assigned

KNOWLEDGE, SKILLS and ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Experience

Minimum three years of professional experience in mortgage lending (production, operations or quality control) with a foundational understanding of secondary market investor guidelines and loan delivery requirements. One year mortgage underwriting experience strongly preferred.

Education

Four-year degree from an accredited institution in business, marketing, finance, economics or related field, or three additional years' experience in a progressive financial setting.

Licenses, Certificates, Registrations

N/A

Managerial Responsibility

N/A

Computer/Office Equipment Skills

• Intermediate skills with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
• Demonstrated experience with loan origination system required.
• Experience with Quality Control software preferred.
• Experience with analytical and reporting software preferred.

Language Skills

• Demonstrated ability to clearly express ideas, methodology, results, and recommendations verbally, in writing and through insightful reports and graphic illustrations.
• Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization.
• Courtesy, tact, and diplomacy are essential elements of the job.

Other Skills and Abilities

• Ability to work both autonomously and collaboratively in a fast-paced environment.
• Self-starter with strong organizing and time management skills and the ability to work productively and efficiently in a fast-paced environment with multiple projects and timelines.
• Knowledge of real estate lending, real estate lending compliance, and consumer financial protection laws required.
• Adaptive to change, responds positively to altered circumstances or conditions.
• Possess a desire and willingness to learn and continually update knowledge base on financial concepts, strategies, systems etc.
• Take initiative to be a problem solver and provide suggestions to improve processes and efficiencies.
• Excellent inter-personal skills including the ability to collaborate with teams.
• Maintains confidentiality with others since information involves complex, detailed and often sensitive topics.
• Develops and maintains quality time frames and management of pipeline to achieve and meet required REPC purchase contracts. Other duties as assigned.

PHYSICAL ABILITIES / WORKING CONDITIONS

Physical Demands

Ability to sit, talk and hear consistently

Ability to stand, walk, and use hands to handle or reach occasionally

Vision Requirements

Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Weight Lifted or Force Exerted

Ability to lift up to 10 pounds occasionally

Environmental

There are no unusual environmental factors (such as a typical office)

Noise Environment

Moderate noise (business office with computers and printers, light traffic)

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Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.