Netsuite Administrator

Netsuite Administrator
Rapid7 is seeking a Netsuite Administrator to join our growing IT Business Applications Team which is responsible for the overall health, support and compliance of the Rapid7 Oracle Netsuite SaaS platform and various associated integrations. We're looking for an experienced hands-on administrator for our Netsuite ecosystem who can work independently, solve customer problems, mentor and supervise junior admins, has great written and verbal communication skills, and can work cross-functionally. Does this sound like you? Keep reading to learn how you can make an impact at Rapid7.
About the Team
The Application Management team is critical to running the business at R7, supporting both internal and external customers. On a day-to-day basis in this role you'll work as part of a cross-functional team to solve business problems of varying complexity.
About the Role
Rapid7 is looking for a self-driven, highly motivated person with extensive hands-on experience in Netsuite administration and application support. Your background and know-how enable you to work independently on time-sensitive issues, and you know from experience that great communication and collaboration skills are key to your success. Your natural curiosity and willingness to learn new things, coupled with a problem-solving mentality, make you stand out in a crowd.
In this role, you will:

• Provide operational support in solving real life customer problems involving the Netsuite ecosystem
• Collaborate with other internal Rapid7 partner teams in triaging and fixing integration issues involving Netsuite
• Lead with operational excellence in mind by recommending improved ways of doing things that are both robust and scalable
• Provide consultative guidance to various operational teams within Rapid7 to influence user behavior and enable solutions for faster time-to-resolution
• Provide data and reports to support compliance and audit related work on a periodic basis
• Support additional tools like Coupa and Concur that are associated with our Netsuite ecosystem
• Provide mentorship and supervision for junior administrators and/or contractors as required

The skills you'll bring include:

• 3+ years as a Netsuite Administrator in an operational role as part of an enterprise IT technology team that works with a variety of business operations that supports G&A functions
• Ability to work independently, effective time management, curiosity, strong communication and relationship skills
• Ability to manage backlog of work and meet deadlines
• Developer mindset; willing to do development as needed
• The ability to work effectively with other engineers, business analysts, key stakeholders, application administrators and end users in solving complex problems
• Strong work ethic and customer service mentality
• Experience with Integration frameworks involving Netsuite a plus
• Working knowledge with Sox Compliance and SaaS Licencing Operations are a plus

We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We're on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.
With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.