Operations Analyst

Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB offers traditional retailers the simplicity of dealing with one supplier, transparent pricing, on-demand delivery, and a range of value-added and embedded finance solutions. Suppliers benefit from MaxAB's end-to-end supply chain solutions and business intelligence tools that allow them to accurately predict, monitor, and control the impact of their strategies in real time.

Our MaxAB talent are dedicated to uphold the MaxAB culture and values all while continuing to grow and improve services for our clients. They are innovating new ways to help improve the quality of life of the Egyptian retailer and soon to other retailers globally.

If you are passionate about working hard to make an impact and innovate new solutions, MaxAB is looking for top talent.

Job responsibilities

-Collaborate with various stakeholders (Solution Principals &Project Managers) to determine the scope of the project andservices to be implemented, the environment of the customer,Level of Effort required and adjust estimates for local skills.

-Ensure delivery and release of the detailed Statement of Workdeveloped for Solutions Principal and the Customer based uponPresales and Customer requirements as well as apply local customizations as required.

-Qualify the level of risk of each.

-Analyze data on relevant project metrics and trends in audit findings, customer surveys, and draw inferences as well as identify corrective, preventative and improvement action plans.

-Prepare, maintain, and submit clear and concise activity/progress reports, and communicate the status updates to management and stakeholders using Salesforce among other tools.

-In charge of the business operations and optimization, including headcount and resource planning, operations escalation management, business continuity as well as business capability development.

Job Requirements:
-Bachelor’s degree in Business Administration, Economics, Statistics, or a related field.
-2-3 years of experience in a data analysis, business analysis, or similar role.
-Strong analytical skills with experience in using statistical tools and software.
-Proficient in Microsoft Excel, Google Sheets, and data visualization tools. SQL knowledge is a
plus.
-Excellent organizational and communication skills.
-Ability to work effectively in a team and adapt to a rapidly changing environment.
-Excellent Negotiation skills.