Operations Manager - CREATES Activity

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Financial management and budgeting

• Take the lead on financial management and budgeting and ensure robust processes are in place for accurate tracking and reporting, working closely with the Chief of Party and Accountant 
• Collaborate effectively with technical teams to align budget management of service requests and operational needs 

Procurement oversight

• Oversee and manage procurements by closely working with the Operations Assistant and Bixal HO PMU team 
• Ensure that all procurement activities effectively comply with USAID regulations and Bixal policies 
• Ensure the smooth implementation and effectiveness of procurement activities through well-coordinated approaches a planning process 
• Collaborate with technical teams to ensure timely and effective procurement in support of service request and activity implementation 

Consultant, vendor and subcontract management

• Lead the development, management, and oversight of consultants, vendors, and subcontractor agreements 
• Ensure thorough compliance with financial and operational requirements for payments and service delivery with close coordination with Bixal PMU and CREATES technical team and maintain high standards for all processes 

Human resources and operations

• Under the supervision of the Chief of Party, maintain strong oversight of human resources and operational activities of the Country Office, and ensure full compliance with local laws, USAID regulations, and Bixal policies 
• Provide, in coordination with the CREATES Bilingual Receptionist, direction and support to logistics, international travels, event organization and optimize planning and coordination 

Security management

• Manage the implementation and monitoring of the CREATES Activity Security Plan, including weekly analysis of the regional security context as relevant to Activity implementation and staff travel 
• Train staff and consultants on security protocols and ensure consistent compliance 
• Work closely with subcontractors to verify they adhere to approved security protocols 

Climate risk management plan (CRMP)

• Oversee the execution and proper implementation of the CREATES CRMP 
• Train staff, consultants, subcontractors on CRMP-related procedures and ensure full adherence to the activities outlined in the plan 

Compliance and coordination

• Ensure stringent compliance with all USAID rules and regulations, as well as Ghanaian laws, across all project activities 
• Maintain close coordination with the Chief of Party and the Bixal HO PMU, finance, and security team on contractual matters to streamline operations 
• Perform additional responsibilities as assigned by the Chief of Party 

Qualifications

• Bachelor’s degree in business administration, finance or economics related field. 
• At least 5 years of experience managing finance, procurement, operations, logistics, security and/or human resources of international development programs, or three years-experience with a master's degree. 
• Demonstrated experience working on USAID-funded projects. 
• Deep knowledge of financial tracking, budgeting, and reporting, with the capacity to coordinate with technical teams on budgetary aspects and project procurement. 
• Proven ability to manage procurement, financial processes, and office operations, particularly within USAID-funded projects or similar international development environments. 
• Demonstrated experience in overseeing security, risks management, and ensuring compliance with organizational policies and USAID regulations with a focus on supporting technical staff, subcontractors, and consultants. 
• Strong understanding of USAID regulations, Ghanaian laws, and compliance standards. 
• Ability to train staff and subcontractors on security protocols, and risks management. 
• Written and spoken Fluency in English required.