Order Fulfillment Specialist

Why Work at Lenovo

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Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Generate reports from data within our database systems to clearly articulate the status of all inventory orders placed on manufacturing. Track and manage internal orders placed on manufacturing, ensuring accuracy and timely delivery to one of our Distribution centers. Communicate with the extended internal Web team by providing updates on order status and resolve any issues or concerns. Coordinate with Logistics team and warehouses to ensure delivery dates are met and confirming quantities delivered for each shipment.

To successfully track and manage multiple, complex orders at once, an Associate Order Fulfillment specialist must have or develop strong attention to detail. This can help them evaluate orders and shipments to ensure they meet client specifications. In this position, you may create detailed checklists and policies to help you and your team check, create and process all orders in a consistent and thorough manner.

• Disciplined and hardworking professional with strong multitasking abilities.
• Highly productive, organized, and efficient with time management.
• Requires the ability to track and resolve challenges involving multiple processes or sources of information.
• Ability to handle both internal and external customer inquiries and aim to resolve problems in a timely manner.
• Execute customer fulfillment activities according to existing processes; interface with extended Lenovo team to facilitate overall fulfillment solution
• Good communication skills both written and verbal to effectively satisfy internal customers
• Solve practical problems based on previous experiences and data analysis

Additional Locations:
* Mexico - Nuevo León - Monterrey

* Mexico - Nuevo León - Monterrey