Order Management - Senior Process Executive (Thai Speaker)

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Responsibilities:

• Processing of company's sales orders upon receiving of purchase order from Sales team in a timely manner and accurately in compliance with documented policies
• Monitor order status and provide update information to the company
• Support Request on behalf of sales force i.e Amendments, Pricing sheets or quotes etc. for order requests.
• Updating of internal reports promptly
• Work with other departments on related issues, to follow up and take action to resolve all issues
• Process negative processes such as credit, return and cancellation
• Support building training curriculum & Work Instructions.
• Perform work tasks assigned as and when required

Requirements:

• Diploma or degree in Finance, Business Administration, or related field
• Minimum 2 - 3 years of relevant working experience and able speak,read & write in Thailand
• Knowledgeable in SAP - SD Module, SFDC - Case Management and MS Office (Outlook, Excel, Word etc)
• Hands-on experience in working on Order to Cash process i.e Agreements/Contracts, Quote Management
• Good understanding of Order Management process. Quote to Order.
• Demonstrate high attention to details, organized and accuracy
• Ability to multi-task and prioritize workload
• Able to work under pressure, independently and as a team in fast moving environment
• Good interpersonal, written, and oral communication skills.
• Good Mathematic, analytical, and problem solving