Order Management Specialist

We're looking for an Order Management Specialist to join our team.  The team handles the Order to invoice processes: reviews submitted orders and processes them in the ERP and CRM systems, activating licenses and invoicing. In this role, you will be required to provide high-quality support to both internal and external customers.  

Responsibilities:  

• Support the sales team in all aspects of deal flow from the point the deal is submitted to finance. Lead the sales cycle from order to invoice.  

• Know and understand the Order Management processes, and prioritize assignments, especially in high-pressure end-of-quarter periods. 

• Support the company’s customers, be the focal point of contact, and build good relationships with partners and end-users. 

• Act as the main interface between all supporting functions: Finance, Sales & SalesOps, Legal, and Operations. 

• Implement the company’s policies and procedures to ensure SOX compliance and Revenue Recognition regulations are met. 

This position is based in Prague, Czech Republic, and involves working in a hybrid model. 

Hybrid model: 3 Days a week from the office, 2 days from home. 

Requirements:  

• Experience in a similar position in a High-Tech Global Company. 

• Knowledge of SalesForce 

• Knowledge of Microsoft Office 

• Attention to details 

• High energy and high motivation 

• Creative thinking- ability to solve complex problems and think outside the box 

• Ability to perform in a multicultural environment 

• Ability to work in a high-pressure environment 

• Excellent verbal and written communication skills in English 

• Knowledge of NetSuite – advantage