OSS Engineer

Telesat (NASDAQ and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 50 years. Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.

Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.

The company’s state-of-the-art fleet consists of 15 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite. For more information, follow Telesat on X and LinkedIn or visit www.telesat.com

Telesat believes in the power of collaboration and the value of in-person interactions. This is why our employees generally work from the office Tuesday - Thursday, leaving Monday and Friday for choice and flexibility to work where you feel most effective. This setup fosters brainstorming, problem-solving, and trusted relationships and allows our employees to come together three days a week to collaborate, innovate and thrive!

As an OSS Engineer, you’ll be responsible for ensuring the smooth operation of our network by designing, implementing and maintaining Operational Support Systems (OSS). Your role will be instrumental in optimizing network performance, enhancing efficiency, and ensuring a seamless customer experience.

Main Responsibilities

• Design, develop, implement and enhance Operational Support Systems to monitor and manage Carrier Ethernet and IP customer services and network resources, ensuring optimal performance and reliability.
• Work closely with vendors to evaluate and implement new OSS solutions and stay up to date with industry trends.
• Review and approve design and development solution documents, internal and external test strategies, plans and scripts.
• Develop and maintain accurate and up to date documentation of OSS requirements, configurations, processes and procedures.
• Implement real time network monitoring solutions to proactively identify and resolve network issues, minimizing downtime.
• Investigate and resolve complex OSS implementation and network problems, collaborating with cross-functional teams to implement effective solutions.
• Develop and maintain automated scripts and tolls to streamline network operations and improve efficiency.
• Implement and enforce security best practices to protect network systems and data integrity.
• Analyze network performance data and provide insights for capacity planning and network optimization.

Education and Experience Required

• 3-6 years of experience in a similar role.
• Demonstrated knowledge of design principles, and specifications for standardized and interoperable OSS.
• Strong knowledge of network management protocols, including NETCONF/RESTCONF, gNMI, TMForum APIs, MEF LSO APIs, CloudEvents, OpenMetrics, Openflow, ONF TAPI, etc.
• Strong knowledge of MEF Lifecycle Service Orchestration framework.
• Hands on experience with OSS tools and platforms such as Netcracker Digital OSS, ONAP, Ciena Blue Planet, Amdocs, etc.
• Hands on experience with Carrier Ethernet technologies, standards, and protocols.
• Familiarity with TMForum Open Digital Architecture (ODA), Process Framework (eTOM) and Information Framework (SID).
• Familiarity with Model-based systems engineering (MBSE) and/or UML.

Decision Making and Supervision

• This role requires making recommendations and decisions which will have influence on the network operations and control solution of the Telesat Lightspeed network.
• This role requires contributions as an individual and a team member.

Working Conditions

• Hybrid workplace model with three days a week in the office.
• Occasional travel is anticipated.

The successful candidate must be able to work in Canada and obtain clearance under the Canadian Controlled Goods Program (CGP).

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At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace. We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process. All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly. We will work with you to meet your needs. All accommodation information provided will be treated as confidential.