Per Diem Associate Patient Care Coordinator - Brewer, ME

UnitedHealth Group Brewer, ME

Company

UnitedHealth Group

Location

Brewer, ME

Type

Full Time

Job Description

Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits, and discover the meaning behind: Caring. Connecting. Growing together.

Often serving as the first point of contact for patients in preparation of upcoming appointments, this position requires excellent customer service and attention to detail. The Pre-Registration Representative is responsible for the accurate and efficient pre-registration of patients by updating patient demographic and insurance information, in advance of the date of service.

Want more jobs like this?

Get Healthcare jobs in Brewer, ME delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


This position is per diem, Monday-Friday. Employees are required to work our normal business hours of 7:00am-5:30pm EST. Our office is located at 43 Whiting Hill Road Brewer, ME 04412.

We offer 3-6 weeks of paid training. The hours during training will be 8:30am to 5:00pm EST, Monday - Friday. Training will be conducted onsite (timing varies).

Primary Responsibilities:

  • Ensures excellent customer service when assisting patients, providers, and other departments over the phone or in person
  • Collects and verifies patient demographic and insurance information, making changes as necessary to ensure accuracy within each encounter
  • Engages other departments to assist with patient questions or needs
  • Facilitates conversations with patients to provide benefit information and collects copays or other patient liabilities due, prior to service
  • Remains aware of department service level, abandonment rates and other measurable data and individual contributions to the overall metrics
  • Meets/exceeds department defined productivity and audit goals and upholds all department policies and procedures
  • Escalates outstanding needs to department leadership to ensure pre-registration and financial clearance functions occur prior to service date, expediting patient service and assisting with smooth and on time starts
  • Verifies insurance coverage and benefits, updating the encounter appropriately
  • May perform other duties upon request

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)
  • 6+ months of experience in an office setting, customer service setting (over the phone or face to face), phone support role, or call center environment
  • Beginner level of proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
  • 18 years of age or older
  • Ability to work on a per diem basis between the hours of 7:00am-5:30pm Mon-Fri
  • Influenza vaccination for the current flu season (typically August-May) or commitment to receive the influenza vaccination when available for the upcoming flu season

Preferred Qualifications:

  • 1+ years of registration experience in a hospital or medical setting
  • Understanding of medical terminology
  • Working knowledge of insurance policies and procedures and patient care settings
  • Previously worked for Northern Light Health

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, Yellow

Apply Now

Date Posted

12/20/2024

Views

0

Back to Job Listings ❤️Add To Job List Company Info View Company Reviews
Positive
Subjectivity Score: 0.8

Similar Jobs

Financial Planning Analyst - MEMIC

Views in the last 30 days - 0

The MEMIC Group is dedicated to enhancing workers comp through compassionate partnerships and unwavering commitment to workforce safety The Financial ...

View Details

Performance Marketing Manager - Defendify

Views in the last 30 days - 0

Defendify is seeking a handson Performance Marketing Manager to lead digital initiatives including AIpowered marketing paid digital media campaigns Li...

View Details

Associate Advisor - Portland - Brighton Jones

Views in the last 30 days - 0

Brighton Jones is a highgrowth industryleading RIA with 18 national offices serving over 4000 clients and managing 26 billion in assets They are seeki...

View Details

Sales Office Coordinator - Voya Financial

Views in the last 30 days - 0

Voya is a company with a strong purpose and a winning culture offering a compelling compensation package and a commitment to employee wellbeing They a...

View Details

Reporting Analyst (Remote) - PGIM

Views in the last 30 days - 0

This text announces the creation of a new role in the Business Intelligence team at Prudential The role involves working with finance and actuarial co...

View Details

Senior Staff Accountant - Straub Collaborative, Inc

Views in the last 30 days - 0

The text describes a job posting for a Senior Staff Accountant at Straub Collaborative in Portland Oregon The role involves general accounting tasks f...

View Details