Principal Partner Analyst

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

The Principal Partner Analyst will operate within the Global Technology Alliances organization and focus on curating, and managing an ecosystem of select technology partners that enable PTCs digital products and support their transition to SaaS. The role will involve working cross-functionally and collaboration with PTC stakeholders including Segment, Partner Engineering, Sales, and Marketing.

Activities

• Collaborate with Digital Thread Segment Teams to prioritize and curate a select ecosystem of Priority Technology Partners essential to PTC’s transition to SaaS.
• Engage with select Priority Partners to implement an operating rhythm plan and communicate expectations and benefits of transition their extensions and customizations to PTC’s SaaS.
• Align Priority Partners to our SaaS positioning and provide guidance, tools materials for partners to assess their WC+ readiness along with WC+ instance allocation. Lead partners towards certification of their solutions against most recent product versions available.
• Support Sales and Partner Engineering in support of customer opportunities that require upgrade of Technology Partner solution to SaaS.

Additional tasks and responsibilities

• Coordination with Partner Engineering to support their upgrades leading to unblocking customer deals including documenting technical blockers, coordinate with Product Management to provide guidance to solve blockers and oversee timelines.
• Overseeing the WC+ instance allocation process – including reporting on provided instances, documenting process changes, deliver trainings on process changes to stakeholders and Ops.
• Creation of Partner documents related to WC+ and overseeing signatures such as amendments, Product Schedules and Legal.
• Coordination with Ops team on non-priority partners authorization.
• Coordination with Programs team on requirements, benefits, exceptions.

Qualifications

• 3-5 years of applicable experience
• Demonstrated progressive experience in a cross functional role. 
• Experience of working with customers or partners with experience and ability to build relationships outside of organizational structures. 
• Excellent communication, analytical and organizational skills. 
• Great project management skills, ability to leverage & lead virtual cross functional teams focused on execution. 
• Ability to work in a highly matrixed organization to advocate to make Priority Partners successful.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?