Problem Resolution Manager (System Engineer)

BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.

New Technical Center - Electrification in Krakow

At BorgWarner, we design and manufacture the systems that define the way the world moves forward. With the world’s foremost technologists, engineers and OEMs, we’re accelerating the world’s transformation to eMobility. 

Products and solutions range from existing portfolio Power Electronics - BorgWarner, but go far beyond and will include NPIs as well as applications projects.

Job purpose

The Problem Resolution Manager role coordinates engineering efforts to work on resolving problems in the product throughout its lifecycle in the development of power electronics inverters.
This role requires collaboration with Project Leads, Engineering, and frequent customer interface.

Key responsibilities

• Maintain communication and develop a good working relationship with the customer/supplier;

• establish and maintain the communication link in terms of Defects Status between the engineering department at the customer and the BorgWarner project teams.

• Define project problem/defect management strategy.

• Analyze the defects and plan their corrections.

• Track the defect resolution.

• Classify defects and assign priority and severity to them.

• Close out defect reports and analyze problem trends.

• Determine impact of the problem to the project.

• Support the project team in root cause analysis and lessons learned archive.

What we are looking for

• Bachelor’s in Electrical, Mechatronics or Software Engineering. Master’s degree in related technical field preferred.

• Automotive industry experience with progressive increases in responsibility, experience in Systems engineering.

• Good working knowledge of software development lifecycle.

• Demonstrate experience of working in high pressure environments in previous roles.

• Analytical, technical, and statistical skills for root cause analysis, methods and tools (DFMEA, FMEA, FMEDA, 8-D, and FTA analysis).

• Understanding of power electronics, electric motors and controls would be an advantage.

• Understanding of effort estimation and work tracking.

• Experience in A-SPICE.

• Knowledge of Polarion, JIRA or similar tools.

• Global Experience working with multiple regions and multiple cultures.

• Fluency in English is required. German and/or French would be an advantage.

What we offer

• Private Medicover medical care for the employee and his/ her family.

• Co-financing for the sport card Multisport.

• Possibility to join the PZU insurance / Generali for employees’ children.

• Flexible working hours.

• Competitive salary, adequate to skills and experience.

• Co-financing for holidays, Christmas gifts for employees’ children.

• Hard and soft trainings, language courses.

What we believe

• Inclusion - We value diversity in people, ideas, and experiences.

• Integrity - We believe in transparency, authenticity, and depend on each other to deliver what we promise.

• Excellence - We contribute to our developments by seeking knowledge and sharing information.

• Responsibility - We care about our local communities and the global environment.

• Collaboration - We are one BorgWarner.

Join the company that is creating solutions that support a cleaner, more energy-efficient world

For more information about BorgWarner, please visit www.borgwarner.com

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