Product Design Manager

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We’re looking for a Product Design Manager who expects more from their career. It’s a chance to extend and improve dunnhumby’s Design team. It’s an opportunity to workwith a market-leading business to explore new opportunities for us and influence global retailers and brands.

Joining our growing Design team, you’ll work with world class and passionate people to focus on unlocking the value of data for our clients through the innovation of Sphere, our flagship Retail Media platform that allows Retailers and Brands to plan, execute, and measure the impact of omnichannel Retail Media.

What you’ll be working on

You will lead the design of Sphere, our retail media platform.

A hands-on practitioner with experience leading design and innovation practices, you will ensure the product is designed to the highest level of craft and execution, ensuring quality, consistency, and alignment to our design system.

Working in an agile, global product team, you will build and lead a team of product designers, providing guidance, mentorship, and support ensuring the team's success in creating an impactful product experience.

A strategic thinker, you will apply design attention to the small details and the big outcomes, setting service KPIs (Key Performance Indicators) to help the product team understand their impact on business outcomes such as customer satisfaction, financial performance, and growth.

Key accountabilities

• Lead and inspire a team of product designers.
• Set the overall design direction in alignment with the product and company goals.
• Own the product user experience from vision to execution.
• Adopt continuous discovery and research practices ensuring products solve for real user needs.
• Provide mentorship, guidance, and development opportunities to team members.
• Define and embed design standards for products and design systems supporting brand, accessibility, and legal compliance.
• Ensure quality, consistency, and coherence of product experience aligned with design system.
• Define and track Key Performance Indicators (KPIs) for product.
• Foster a creative and innovative work environment.
• Establish efficient processes for product design within an agile delivery setting.