Product Manager (Data & Cloud Portal)

Zions Bancorporation is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.

We are seeking a Product Manager - Data & Cloud Portal to join our team that works to enable seamless yet governed access to the outputs of the Data Org. through cutting edge technologies. You can be on the front line of our entrepreneurial projects.

Banking is being digitally transformed and the impact will be greater than we now imagine. Customers, both internal and external, want to interact with us differently and have very demanding expectations of their bank. Fintechs have also been propelling the industry forward. Join our team and lead key aspects of our transformation. This Product Manager will be responsible for helping our internal customers use data to gain competitive advantages. The ideal candidate will be an experienced technical product manager who is passionate about technology, is obsessed with the customer, and is invested in wanting to help monetize the bank's data.

Responsibilities

• Provide business, product and design leadership for the Data and Cloud Portal, with a focus on customer needs, access and entitlements management
• Develop a deep understanding of our targeted users, their context, goals and needs, document existing customer experience journey maps (CXJM) and create target-state journey maps
• Provide strategic direction and oversight for user-centered designs (aka user experience research, user experience design, human-centered design, and more)
• Define and deliver minimum viable products and promote test and learn methodologies for both design and development, develop and maintain the feature and epic backlogs
• Partner with technologists, affiliate banks and lines of business to ensure alignment on product plans and delivery
• Partner with the agile product owner to ensure alignment with use case backlogs
• Conduct research on competitors and external market trends, evaluate new opportunities, including customer engagement capabilities
• Develop business cases or otherwise gain support for new opportunities

Qualifications

• Requires a bachelor's degree in business, information systems or related field and 6+ years of experience in product management, product analysis, design and development or other directly related experience. A combination of education and experience may meet qualifications.
• Strong knowledge of technical product management or user experience research and design (aka UX R&D, human centered research and design, user centered design) and design principles
• Ability to define a vision and successfully engage diverse stakeholders on the journey to achieve the vision,
• Ability to manage projects, think creatively
• Capability to drives results, is customer focused and able to think strategically
• Excellent customer relationship skills
• Highly analytical with strong technical acumen
• Positive and energetic team member and business leader
• Technical product management or user-centered design (UCD) or other directly related experience
• Experience working in the financial services industry

Location:

This position has a hybrid work from home schedule with a minimum of three days per week in the office at the new Zions Technology Center in Midvale, UT.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus will be the company's primary technology and operations center. This modern and environmentally friendly technology center will enable Zions to continue to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
• At least 75% of the building is powered by on-site renewable solar energy.
• Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
• Large modern cafe with a healthy and diverse menu.
• Healthy indoor environment with ample natural light and fresh air.
• LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.