Product Readiness Director

• Product Launch Leadership: Lead development, communication and execution of comprehensive product commercialization strategy including go-to-market and post-launch plans. Support cross-portfolio initiatives that leverage key functionality from the portfolio.
• Readiness Project Management: Work across organizational boundaries to ensure that all go-to-market goals and critical milestones are met. Manage program risk by communicating issues and mitigation plans to all levels including leadership and recommending solutions.
• Operational Readiness : Drive operational readiness to ensure that the product is able to be properly marketed, sold, contracted, installed, trained, billed, supported, analyzed for utilization and canceled. Coordinate and communicate with stakeholders around key activities.
• Defining Success : Works with the Business Leadership, Product Management, Product Marketing and Change Management to ensure success of product launches can be measured and achieve business goals. Suggests ideas for improvement.
• VOC : Keeps the voice and perspective of the customer present throughout the entire lifecycle of the product. Facilitate, capture and use of team member and client feedback. Promote client-centric value propositions and positioning to inform commercialization strategy.
• Training and Support Alignment: Aids Change Management to ensure that marketing, training, sales, client care and operations have the facts to effectively plan for, train and support new products and solutions being delivered.
• Process Improvement: Drives processes that elevate our go-to-marketing planning and ensuring operational readiness for product launches. Champion continuous improvement using innovative ideas to increase effectiveness.
• Communication: Effectively uses persuasion and negotiation techniques with boundary partners. Builds networks of support for ideas and/or initiatives. Synthesizes information quickly and tailors messaging to audiences. Able to represent Cox Automotive at high-profile and/or public events.
• Change: Ability to drive change and create team alignment. Sees the connection point across initiatives and calculates the impact to adoption. Demonstrates flexibility and adaptability to ongoing changes.
• Travel required up to 20%

REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
What We Look For:

• Bachelor's Degree or equivalent work experience, with 7 - 9 years of related experience with a minimum of 2 years of management experience a plus
• Proven ability to lead and manage teams
• Experience in project management. PMP or similar certification a plus
• Experience building processes and systems to track performance using KPI's, metrics, analytics, dashboards etc.
• Experience in Agile or Scrum
• Proven experience in operational and change management
• Experience in client experience and relationship management

About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
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