Professional Services Account Executive

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Job Description

Job Description

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours. Adobe strongly endorses and promotes diversity and inclusion in its workforce.

The Challenge

The Adobe Professional Services Account Executive will help grow the Services business within the assigned territory's focused set of accounts for North America. The success of this quota-carrying Professional Services role will be determined by the candidate's ability to identify new business opportunities, to grow the business and to establish new strategic relationships in assigned accounts across several verticals. This role will interact strategically with the License Field Sales team to identify, cultivate and close on new business.

What you'll do

• Adobe PSS will establish a strategic alliance between Adobe and its clients and play the function of a trusted advisor in the Enterprise Customer Journey.
• Engage in account planning and manage customer relationships effectively.
• Generate net new bookings for specific services by identifying and securing professional services engagements.
• Establish and sustain an active pipeline of anticipated deals to achieve monthly, quarterly, and annual sales targets, while managing RFPs and RFIs as required.
• Responsible for leading negotiations, overseeing contracting, and managing the approval processes.
• Follow up on leads generated through marketing initiatives.
• Rapidly cultivate strong, positive relationships with new clients by comprehending their needs and business goals.
• Collaborate with customers to create a shared plan for how Adobe can assist in transforming their digital operations.
• Work closely with Sales support, including solution and business architects, to deliver compelling customer proposals and recommendations.
• Coordinate with Adobe's delivery team and jointly manage customer relationships within accounts to ensure successful project execution, while addressing escalations and resolving issues.

What you'll need to succeed

• The job requires 10+ years of experience in an enterprise-level software consulting or services sales role, with a proven track record of exceeding annual quotas.
• Knowledge of software development lifecycle, Digital marketing, SaaS, and Cloud-based offerings is essential.
• Ability to assess customer environments, collaborate with Adobe software sales, nurture relationships, anticipate problems, and recommend innovative solutions.
• Excellent team building, communication, and reporting skills are required.
• A bachelor's degree with an MBA is preferred.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.