Proposal Specialist

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

Key Objectives:

The Proposal Specialist is responsible for supporting sales efforts to meet IFS business and revenue objectives through the following activities:

• Work closely with the IFS North America Regional Sales and Presales leadership to develop RFx responses timely.
• Understand IFS product capabilities and industry requirements at a detailed level to develop and edit content appropriate for each prospect.
• Have a solid working knowledge of content development and publishing tools to generate professional-looking documents.
• Have a solid command of the English language, coupled with strong writing and editing skills to combine content from multiple Subject Matter Experts (SME) into one coherent and compelling narrative.
• Work closely with IFS North America and Global resources in support of standard methodologies, shared collaterals, and implementation of best practices.
• Work closely with the IFS industry and marketing team(s) to understand and improve our industry and product messaging.
• Assist in the continued transformation of IFS as the company scales further in its rapid growth phase.

Duties and Responsibilities include, but are not limited to:

• Act as the Point of Contact for assigned projects.
• Develop a plan to address RFx responses using established processes, which may include:
  1. Setting up and running kick-off and check-in calls.
  2. Engage all appropriate parties based on region, product mix, and other criteria.
  3. Establishing internal and communicating external deadlines.
  4. Setting up response documents.
  5. Provide start-up content for all company, services, support, and technical requirements.
  6. Collaborating with SMEs in creating compelling and personalized narratives when needed.
• Dispatch work to functional, services, and technical teams to develop content or review and approve responses.
• Integrate content received from different collaborators and ensure consistency.
• Provide content and answers based on standard materials and collaterals where appropriate.
• Working with the Sales organization to understand the prospect's use case and adjust responses to compellingly address the prospect's interests.
• Ensure discipline of excellence and passion for every customer engagement.
• Acquire and maintain relevant knowledge of specific IFS products and services, including roadmaps and collaterals.
• Continually embrace new functional and technological products, solutions, and collaterals.
• Assist in organizing and maintaining a standardized library of response content.

Qualifications

• A good understanding of enterprise business software solutions and technologies.
• Experience and familiarity with Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), or Service Management, including PSO, MWM, and any additional future solution IFS may acquire in the future.
• Strong editorial skills and a relevant knowledge of modern publishing tools and platforms.
• Solid knowledge of the Microsoft Suite.
• Good working knowledge of industry requirements, norms, and general expectations related to ERP / EAM / Service Management solutions, including PSO, and MWM.
• Creativity and excellent problem-solving skills.
• The ability to communicate clearly and concisely.
• Able to work in a dynamic environment with frequent schedule and requirement changes.
• Bias toward being proactive rather than reactive.
• Bachelor's Degree and experience required.
• Basic content management skills are highly desired.
• Ombud experience is preferred.

Additional Information

What makes us great:

• Flexible work arrangements
• Hybrid work environment
• Flexible vacation policy
• Paid day off on your birthday.
• Paid day off to volunteer in the community (Corporate Social Responsibility (CSR)).
• Medical and Dental benefits from day one, as well as a Group RRSP plan with employer matching.

We offer a flexible work environment and support work-life balance, offering a generous bank of paid time off a year. Our comprehensive benefits package includes a health spending plan.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer