QA Analyst (Remote)

Who We Are:

OPENLANE powers the world's most trusted automotive marketplaces through innovation, technology, and people.

Our end-to-end platform serves the remarketing needs of the world's largest OEMs, dealers, fleet operators, rental companies and financial institutions.

• We're a technology company delivering next generation tools to accelerate and simplify remarketing.
• We're an analytics company leveraging data to inform and empower our customers with clear, actionable insights.
• And we're an auction company powering the world's most advanced and integrated mobile, digital, and physical auction marketplaces.

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate.

Relentless Curiosity. We seek to understand and improve our customers' experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

About Our Team:

LaneLink, an OPENLANE Inc. brand, provides software and data solutions to help the automotive industry remarket vehicles. LaneLink connects consignors and marketplaces with our industry leading technology to improve the efficiency and productivity for the remarketing value chain.

We're Looking For:

Are you a Quality Assurance Analyst who enjoys working in small teams, finding solutions to a variety of business challenges where your input will make a difference? Are you skilled in testing tools? Are you someone who has the desire and proven ability to learn more testing frameworks and skills needed to get things done?

We are searching for a talented Quality Assurance Analyst to join the LaneLink software engineering team and be on the front lines of developing solutions and products in the automotive remarketing industry. The right candidate is passionate about building technology products for customers while enabling our business to run more efficiently. Someone who understands the big picture but enjoys diving into the details and delivering quality products.

The Quality Assurance Analyst is responsible for validating requirements in support of the team's continuous exploration and development of LaneLink's digital products. In this role, you will support the Product Owners and Developers in testing the functional solutions to achieve the product vision and deliver working software. Your primary deliverables include refined user stories, defects and data analysis, testing of prototypes and workflows, and release support. You will interact with end users and business SMEs as well as product engineers to deliver great products.

You Are:

• Detail-oriented. You will ensure the quality of the product through testing practices.
• Collaborative. You thrive in a team environment and enjoy working with cross-functional teams to deliver high-quality software solutions.
• Innovative. You constantly seek out new technologies, tools, and best practices to enhance the development process and improve the overall product.
• Results-driven. You have a proven track record of delivering end-to-end solutions that meet business objectives and exceed customer expectations.
• Adaptable. You can quickly learn new technologies and adapt to changing project requirements and priorities.

You Will:

• Assist the Development team from the viewpoint of software quality and test cases, executing manual test cases and learning test automation
• Compose quality user stories with detailed acceptance criteria for functional and nonfunctional requirements
• Assist the Agile Delivery Manager, Engineering team, Business team in refining the user stories, ensuring the acceptance criteria are understood by the development teams
• Assist the Engineering team in validating that acceptance criteria are met, and business objectives are achieved
• Participate in meetings and communications with internal and external teams to identify test and identify integrations and system-to-system flows
• Collect and analyze a variety of data and, with guidance, identify key themes and validate assumptions regarding product features
• Help to triage, diagnose, and solve production system software problems
• Participating in cross-discipline collaboration with team members including the product owners, designers, and developers

Who You Will Work With:

• Reporting to the Agile Delivery Manager, this role will collaborate with the development team, Business Analysts, Project Leads, Project Managers, Architects.
• You will also interact with UX designers to ensure a seamless user experience.
• Additionally, you may have exposure to stakeholders from other departments, such as DevOps, and data engineering.

Must Haves:

• Bachelor's Degree in related field or equivalent related experience required

• 1-2 years of experience in business analysis and software development lifecycle preferred

• Excellent attention to detail and a good eye for quality
• Able to create and carry out test plans to make sure all goals are reached

• Strong analytical, critical thinking, and problem-solving abilities

• Strong written and verbal communications skills, including the ability to clearly articulate ideas and comfortable interacting with end users, business partners, and technical individuals

• Excellent time management skills, ability to work collaboratively, but also able to think independently and work autonomously

• Extensive knowledge of software and database testing including designing and manipulating test data, validating batch jobs and experience with writing SQL queries

Nice to Haves:

• Familiarity with testing tools for APIs such as Postman
• Experience working with Agile software development methodologies such as SAFe, Scrum, or Kanban is a plus
• Some familiarity with product management tool (e.g., Jira) is a plus
• Certifications in relevant testing technologies

What We Offer:

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer paid short-term disability, long-term disability, life insurance, and AD&D
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and rapid advancement

Compensation Range of

Annual Salary: $53,000.00 - $70,000.00

(Depending on experience, skill set, qualifications, and other relevant factors.)