Quantitative Researcher I - UX Data Science

About us

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

About the team

The Experience Measurement (XM) team is looking for a Quantitative Researcher 1 to build scalable statistical models, analyze open text, and automate data analytic capabilities for our in-product survey program, a key research initiative with strategic importance for stakeholders across the business, including Leadership, Product and Strategy.

As Quantitative Researcher 1 within the XM team, you will work closely with lead quantitative researchers and engineers to accelerate delivery and scalability of data pipelines & workflows, statistical models, and measurement capabilities powering an insights platform.

You are adept at working with large datasets from a variety of sources, querying databases, building data tables, and drawing from an extensive statistical toolbox to analyze data and develop models. You are experienced in working on tight timelines with engineering teams or UX teams, and delivering high-quality code and analysis to inform decision making and build systems in a timely manner.

Our community of researchers and research operations specialists will help you do your best work. You will have the opportunity to work with and learn from researchers across Booking.com through regular meetups, mentor programs and internal research tools.

Key Job Responsibilities and Duties:

• Business Impact: Learn Booking's business and actively make connections between their research activities and benefits to the team. Developing awareness of larger business ecosystem to share
• Collaboration & Communication: Listen and translate team needs into research project success criteria Find ways to discuss and share their work with other researchers, learning different approaches Prioritize findings from data to reveal the relevant impact of the findings for the business Learn how to revise research finding communications for relevance to various stakeholders
• Research Community Contributions: Junior researchers should take advantage of mentoring and feedback programs, but are not expected to contribute beyond participation
• Partner closely with more senior colleagues to get mentoring, including how to prioritize research projects and expand skill set
• Research Community Participates in opportunities within the research community. Gathers feedback on their work from mentors, or through Research Questions Forum or similar
• Internal Stakeholders - Has some limited direct contact with stakeholders that grows over time in role. Works with Research Manager to scope and prioritize work, and on how best to share findings to the teams

Role Qualifications and Requirements

Skills & Experience (essential):

• Master Degree in Data Science, Statistics, or Applied Mathematics
• 2+ years of experience working in UX measurement & modeling
• 1+ years working in Quant Research or Data Science at a consulting firm or start-up
• Experience with big data ecosystems: ETL, workflows, and model development.
• Comprehensive knowledge of statistical methods for analysis of behavioral and open text data using NLP, ML, or causal inference, and hands-on experience writing code to develop statistical models.
• Advanced knowledge of PySpark and SQL.
• Experience delivering projects on tight deadlines, and iterating quickly.
• Ability to adapt to change rapidly and thrive in ambiguity.

Skill & Experience (desirable):

• Ecommerce or travel industry exposure
• Experience in survey data analysis, experiment analytics, or using LLMs for text analysis
• Experience with Airflow and Gitlab
• Clear communication and presentation skills

Your qualities:

• Productive- Able to focus and deliver hands-on coding projects quickly
• Organized - Capable of managing multiple projects simultaneously
• Principled - Deliver high-quality, transparent work with integrity

Application Process

• Portfolio review
• Recruitment Phone Screen
• Interview with our Research manager
• Technical interview with 2 quantitative researcher and data scientist

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parental (22-weeks paid leave), grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country)
• A beautiful sustainable HQ Campus in Amsterdam, that offers on-site meals, coffee, and snacks, multi-faith and breastfeeding rooms at the office*
• Commuting allowance and bike reimbursement scheme
• Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers
• Free access to online learning platforms, development and mentorship programs
• Global Employee Assistance Program, free Headspace membership

Diversity, Equity and Inclusion (DEI) at Booking.com:

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech."

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.