Retail Business Consultant - QLD

Company Description

In May 2021, Lendi and Aussie Home Loans merged to create Lendi Group. Today, Lendi Group is Australia's largest retail mortgage broker, with a loan book in excess of $100 billion, with over 1300 brokers and 225 retail stores across the country.

As a Group, we have unified our approach across Aussie Home Loans and Lendi to deliver a truly personalised home-buying and home loans experience for the Australian audience that seamlessly balances human support and smart technology. Our vision is to become the undisputed destination for Australians to buy and own property.

Diversity, Equality, and Inclusion are fundamental to the success of Lendi Group. We’re passionate about fostering an environment where our team members feel valued and supported and we celebrate everyone’s unique identity.

To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/

About the role?

Playing a key role in our Retail Franchise channel, you will align yourself across the Aussie brand, partnering with franchise business owners across Brisbane and parts of regional QLD to assist in their success. The position is responsible for driving sales growth, increasing market share, and ensuring Aussie settlement targets and business values of the franchisee are achieved.

Job Description

• Conducting regular business activities in person and virtually with Franchisee to coach franchise performance, business planning and business development.
• Working closely with each Franchisee to assist with local area marketing, training, recruitment, and retention programs.
• Implement best practice, benchmarking, and performance management across the franchise portfolio for achievement of settlement amount to budget.
• Providing regular updates on the franchisee portfolio and presenting on franchisee performance.
• Increase footprint of the region by increasing the number of franchises in the region.
• Develop a pipeline of high quality prospective new franchisees through both proactive infield recruitment activities and networking with suitable high quality candidates for a potential channel progression.
• Other responsibilities including coordinating quarterly forums, inducting Aussie Franchisees, and maintaining a two-way communication channel between the Franchisee and Aussie on franchise issues, policies, and procedures.

Qualifications

• Proven success working alongside business owners in a business coaching role.
• Able to travel throughout the week to conduct in-person store visits
• Experience in building and maintaining multi-level business relationships as well as managing franchise relationships in an engaging, professional, and diplomatic manner.
• An adaptable individual with high energy levels to keep up with the pace of change.
• A self-starter, who is motivated by driving others to succeed.
• Experience in making strategic decisions and applying creativity to problem-solving.
• Ability to proactively identify, understand, communicate, and act on current and future risks.

Additional Information

Lendi Group teams operate across Australia and the Philippines. We’re committed to creating a new era of seamless connection in property finance by changing the way Australians experience property lending, for good.

We support our people in a variety of ways, but a few of the benefits that our people rave about include:

• We’ve fully embraced flexible working
• A vibrant, relaxed, yet professional culture
• Wellness initiatives with a strong focus on psychological safety
• We offer generous Paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers
• An additional week’s Loyalty Leave each year after reaching 3 years’ service
• A 24/7 Employee Assistance Program service providing counselling and support

We’re committed to building a diverse and inclusive community for everyone at Lendi Group. Creating a culture that is representative of the world we live in makes us better people and our organisation gains tangible benefits, ultimately this creates a melting pot of creativity.

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