Revenue Systems Manager (HubSpot Admin)

Who are we?

UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant robust ways to enable our customers to find acknowledge and remediate cyber risk. With UpGuard organizations leverage our security expertise and software to automate what was once laborious spreadsheet-driven processes–whether it's monitoring the attack surface of hundreds of vendors or assessing the security of their own infrastructure. UpGuard is used by some of the world’s largest fastest-growing and most innovative companies.

At UpGuard our Sales team has not only been pivotal in growing our business but more importantly showing the value of our product on a daily basis. We have a highly collaborative sales culture and take on a consultative approach focusing solely on what’s best for the customer. In 2023 our Sales team exceeded revenue targets and we’re only just getting started! We’re on the lookout for high-energy individuals who are hungry to get better every day have a desire to win and are seeking to sell a product that is helping solve a massive problem for businesses across the globe.

Where does this role fit in?

As a fast-growing SaaS company we need someone who can manage and improve our revenue technology stack ensuring seamless integration across our systems. This role is crucial in driving efficiency enhancing data accuracy and supporting cross-functional teams in making data-driven decisions. If you’re passionate about leveraging systems to improve processes and maximize revenue growth we want to hear from you.

As our Revenue Systems Manager you will play a key role in managing our tech stack collaborating closely with Sales Customer Success Marketing and Analytics teams. Your expertise will help us scale our revenue processes while ensuring compliance automation and alignment with our business goals. If you're excited to tackle challenges and drive impact in a dynamic fast-paced environment this is the perfect opportunity for you.

15-month FTC - Maternity leave cover

What will you do?

• System Administration & Optimization:

• Administer configure and manage CRM and CSP systems (HubSpot and ChurnZero) and integrated sales and CS tech stack (Outreach Gong UserGems etc.).

• Identify areas for process automation and drive system enhancements to improve data integrity efficiency and team productivity.

• Collaborate with internal stakeholders to prioritize and manage system updates integrations and new tool implementations.

• Create and execute the technical roadmap to support current and future growth initiatives with an eye towards scalability performance and compliance.

• Integration & Data Management:

• Ensure seamless integration of revenue systems including customer data management and optimized workflows

• Maintain data integrity across platforms by establishing data governance policies and cleaning enriching and normalizing data.

• Facilitate data migration projects when necessary ensuring accuracy and minimal disruption to revenue operations.

• User Support:

• Serve as the primary point of contact for key revenue system troubleshooting user support and permissions management

• Cross-Functional Collaboration:

• Partner with Sales Customer Success Marketing and Finance teams to align on processes data flows and system configurations.

• Support cross-functional projects that impact revenue generation customer lifecycle management and business growth.

What will you bring?

• Minimum 3 years of experience in revenue operations business systems management or a similar role within a SaaS company.

• Proven track record of managing and enhancing revenue technology stacks (e.g. HubSpot Customer Success Platforms Automation Platforms etc.).

• Deep understanding of CRM platforms and ability to customize workflows fields and data integrations.

• Experience with API integrations and third-party platforms to create seamless data flows between systems.

• Strong analytical skills with the ability to interpret data and generate actionable insights.

• Excellent communication and stakeholder management skills with a customer-centric approach.

• Familiarity with project management methodologies and ability to lead cross-functional initiatives.

What would give you an edge?

• Experience working in a high-growth SaaS organization.

• Knowledge of revenue forecasting models and customer lifecycle metrics.

• Experience with BI tools (e.g. Tableau Looker) or scripting languages (e.g. SQL Python).

What's in it for you?

• Monthly Lifestyle subsidy: use this for financial physical and mental wellbeing (all regions)

• WFH set-up allowance: to ensure you have the right environment to work in we will help you get set up within your first 3 months at UpGuard (all regions)

• $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance (all regions)

• Generous Annual Leave/PTO allowances: time to recharge your batteries (all regions)

• 18 weeks paid Parental Leave: irrespective of parenting role (all regions)

• Personal Leave allowance: this includes sick & carer’s leave (all regions)

• Fully remote working environment: whilst we have physical offices in Sydney & Hobart we do not mandate compulsory attendance (all regions)

• Top-spec hardware: all team members will be provided with top-spec laptops for their role (all regions)

• Personal device security & online privacy protection subsidy: UpGuard provides team members with a paid subscription to personal device security & online privacy protection platform (all regions)

• Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work (all regions)

#LI-BW1

UpGuard is a Certified Great Place to Work® in the US Australia UK and India establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work apply now to find out why!

As an Equal Employment Opportunity and Affirmative Action Employer qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status.

For applications to positions in the United States please note at this time we can only support hiring in the following US states: CA MD MA IL OR WA CO TX FL PA LA MO or DC .

Before starting work with us you will need to undertake a national police history check and reference checks. Also please note that at this time we cannot support candidates requiring visa sponsorship or relocation.