Sales Account Manager

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

SPTS wafer processing solutions include market-leading silicon etch, dielectric etch, dry-release etch, PVD, PECVD and molecular vapor deposition (MVD®), available with a range of wafer-handling options applicable to R&D, pilot production, or volume production environments. SPTS is headquartered and has its main manufacturing facility in Newport, UK, with additional manufacturing in Allentown, Pennsylvania. SPTS operates across 19 countries in Europe, North America and Asia-Pacific, and offers comprehensive service and spare parts support through a worldwide network of service centers and qualified local agents.

Job Description

Our team in Dresden, Germany is looking for a Sales Account Manager to join our established team. This role supports, builds and develops relationships with KLA customers. You will hold responsibility for

• Building strong customer relationships at all levels, working closely with the customer to understand their problems and create a superior customer experience.
• Setting and tracking sales account targets, aligned with company objectives. Monitoring sales metrics (e.g. quarterly sales results and annual forecasts)
• Successful development and implementation of global negotiation strategies and their coordination
• Leading multi-disciplinary cross companies’ teams toward the achievement of technical and commercial objectives.
• Coordination and implementation of global strategies to continuously increase customer satisfaction, market share and earnings.
• Traveling to see customers in Europe and internationally (30-40%)

Minimum Qualifications

• Bachelor's level degree and related work experience
• Sales and key account management experience
• General knowledge of the semiconductor industry is desirable.
• Ability to work as part of a multi-disciplinary team to achieve shared goals with an understanding of sales performance metrics
• Ability to deliver effective technical presentations and product demonstrations to customers
• Experience with Miller Heiman or Conceptual Sales techniques is a plus
• Result-oriented with excellent problem-solving skills along with attention to detail
• Strong written and verbal communication along with accomplished digital literacy
• Good knowledge of English and German (written and spoken)

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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