Sales Associate - Japan

About Cove: Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.

Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.

At Cove we reward and praise strong performance and strive to produce zero-defect results. We always aim for excellence and to always have the mindset of continuous improvement. In achieving results, we still make work fun and we completely value our team as people, not just resources in which we display care as well as empathy. Celebrating success with our team is also our priority and we highly encourage integrity and transparency.

Job Title: Sales Associate, Japan

Job Type: Full Time

Reports To: Country GM

Role Purpose: To support the sales strategy, assist with generating leads, and ensure a smooth and delightful experience for our tenants.

What you’ll be doing:

• Assist with implementing sales strategies to drive occupancy across properties
• Conduct regular follow-ups with potential tenants to guide them through the sales process
• Collaborate with the team to ensure timely launches and ramp-up of new properties
• Provide customer insights to support portfolio growth and improvements
• Analyze key sales metrics and performance data to identify opportunities for optimization
• Deliver exceptional customer experiences throughout the tenant journey
• Help coordinate pricing updates for rooms and re-pricing of the existing portfolio
• Support contract negotiations and implementation of rental adjustments, including price increases
• Build relationships with property agents, corporate clients, and other partners to generate leads
• Assist with developing the B2B channel for corporate bookings and partnerships
• Maintain and improve sales processes, ensuring efficiency and effectiveness

What makes you a great fit:

• Minimum of 1-3 years’ experience in a B2B or B2C sales environment
• Business Level English
• College or University degree in any field
• Experience using CRM software e.g. Salesforce/Hubspot etc.
• Excellent communicator
• Able to quickly build rapport with customers
• High drive for results
• Customer empathy and focus

Benefits:

• Monthly Salary
  
• Performance-based commission paid during months when targets are achieved
• Full two-day weekend
• Golden Week (GW) holiday
• Year-end and New Year holidays
• Paid leave: 10+ days annually
• Health insurance
• Pension insurance
• Employment insurance
• Workers' compensation insurance

Working Hours:

• Monthly variable working schedule
• Standard hours: 9:30 AM–6:30 PM (8 hours actual work)