Sales Development Operations

All roles at JumpCloud are Remote unless otherwise specified in the Job Description.

About JumpCloud

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities devices and access across your organization. With JumpCloud® IT teams and MSPs enable users to work securely from anywhere and manage their Windows Apple Linux and Android devices from a single platform. JumpCloud® is IT Simplified.

About the Team:

The Marketing & Sales Development Operations team is part of the Marketing organization and is responsible for enabling our revenue engine to outperform bring operational thought leadership for a strategic focus build scalable processes and infrastructure to drive efficiency and bring operational excellence and provide sustainable technology solutions to keep pace with rapid growth of the business.

This team member will have responsibility for continuously monitoring and measuring providing analysis and optimizing program performance. As a supporting member of the Sales Development team the candidate will be the key liaison to the Global Marketing & Sales Development Operations team and an internal advocate for operational needs and requirements.

Key Responsibilities:

• Key responsibilities include:

Sales Development Process Optimization:

• Analyze and refine existing workflows to enhance efficiency and productivity.

• Collaborate with sales development leaders to identify and address bottlenecks.

Tool Management:

• Administer sales enablement tools such as Salesforce Outreach Gong Engage and other prospecting platforms.

• Ensure proper integration and alignment between tools used by the Sales Development team.

Data Management and Reporting:

• Maintain the accuracy and cleanliness of CRM and other databases.

• Create and manage dashboards and reports to provide visibility into team performance pipeline health and key metrics.

• Provide actionable insights through data analysis to improve targeting engagement and conversion.

Collaboration and Communication:

• Work closely with Sales Development Marketing leadership and Operations teams to align on goals and initiatives.

• Support the Sales Development team by providing real-time data and recommendations.

Qualifications:

• 2-4 years of experience in Operations or a similar role.

• Strong proficiency in Salesforce and sales engagement tools like Gong Engage Outreach or SalesLoft.

• Experience with 6sense LeadIQ or Apollo a plus.

• Excellent analytical problem-solving and communication skills.

• Ability to manage multiple projects simultaneously and meet deadlines.

• Detail-oriented with a commitment to maintaining data integrity.

• Familiarity with B2B sales processes and KPIs.

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Where you’ll be working/Location:

JumpCloud® is committed to being Remote First meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of Mexico. You must be located in and authorized to work in Mexico to be considered for this role.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud® you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

Why JumpCloud®?

If you thrive working in a fast SaaS-based environment and you are passionate about solving challenging technical problems we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team a supportive board and in a proven market that our customers are excited about.

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating ' human connection with each other regardless of our backgrounds orientations geographies religions languages gender race etc. We care deeply about the people that we work with and want to see everyone succeed.' - Rajat Bhargava CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.  Please note JumpCloud® is not accepting third party resumes at this time.

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings unsolicited emails or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information such as credit card details or bank account numbers during the recruitment process. Additionally JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line 'Scam Notice'

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