Salesforce Administrator

Axos Business Center, Corp

About This Job

As our Salesforce Administrator, you will be part of a collaborative project team responsible for successfully developing, customizing, and integrating Salesforce solutions. You will leverage a number of proprietary and standard technologies/tools and will be primarily responsible for administration and customization of our Enterprise Salesforce environment.

Responsibilities:

• Build Salesforce.com Declarative customizations & automations, including:
  • Architectural components: Objects, Record Types, Layouts, & Fields
  • Automation components: Workflow rules, Flows, & Process Builders
  • Efficiency components: Knowledgebase, Macros, Quicktext
  • Omni-Channel components: Assignment Rules, Entitlements, LiveAgent, Glance & Five9 Integrations
• Develop deep understanding of the internal Consumer & Commercial Banking operations to lead complex projects and integrations to improve sales and service
• Promote business adoption of system capabilities and features (via trainings & webinars)
• Participate in all aspects of our Agile Project Methodology (including proper Change Management)

Requirements:

• Bachelor's degree or relevant Salesforce certifications
• 2+ years' as a Salesforce.com Administrator
• Operates in a Scrum/Agile Environment
  • Five9, Conga, Glance, LoS, Marketing Cloud platforms
  • Other cloud and on premise based systems
• Proven admin experience with SalesCloud, ServiceCloud, Knowledgebase & Communities
• Excellent understanding of Salesforce.com best practices and functionality
• Salesforce1 Mobile
• SQL

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn More about working at Axos Business Center

Pre-Employment Background Check, Medical, and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment medical and drug screening. 

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.