Security Ops Engineer

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
As a Security Operations Engineer, you will be responsible for evaluating and implementing changes to our firewalls, both on prem and cloud, and FT LTM/GTM infrastructure. You should be well versed in SSL PKI, IPSEC (S2S and RA), network troubleshooting concepts, and thinking critically to help troubleshoot issues that arise.
Responsibilities

• Assess service tickets and work with requestors to abide by a strict change management process.
• Schedule and implement firewall ACL modifications
• Packet captures and traffic flow analysis in a large enterprise setting
• Log analysis
• Modify VIPs and pool members
• Modify iRules and understand the core concepts of creating them
• Work within a PKI tool to update certificates and assure a timely implementation.
• Paket captures and traffic flow analysis in a large enterprise setting
• Generate CSRs and have the ability to add SANs and update ciphers as needed.
• Modify existing site to site IPSEC tunnels (route based and policy based)
• Troubleshoot live traffic over tunnels and provide insight for troubleshooting
• Troubleshoot remote access VPN issues, modify AD tags for group membership, and modify ACL entries for distinct group experiences.
• Communicate effectively with internal stakeholders, including IT teams, management, and legal counsel, to provide updates on incident response activities.
• Prepare detailed incident reports documenting the timeline, impact, remediation actions, and lessons learned.
• Collaborate with external parties such as law enforcement, regulatory bodies, and third-party vendors as necessary.
• Participate in post-incident reviews and root cause analysis to identify gaps and weaknesses in existing security controls and processes.
• Propose and implement enhancements to incident response procedures, tools, and training programs to strengthen the organization's cyber resilience.

Qualifications

• Bachelor's degree in Computer Science or related field; MA or MBA preferred.
• Minimum five years' experience in Information Technology
• Minimum three years of direct IT Security experience in Cyber Security operations or Incident Response
• Advanced certifications such as CISSP, CCNA-Sec, CCSA are preferred.

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $69,615.00 - $114,368.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Plano
Nearest Secondary Market: Dallas