Senior Account Manager

WHO WE ARE

Direct Agents is an independent, future-focused performance marketing agency rooted in AI + Strategic Innovation 

CLIENTS WE'VE WORKED WITH INCLUDE

Marvel, Belkin, Linksys, NBA, NYSE, Hubble, CW, Morgan Stanley, and more

WHAT SETS UP APART

Fast Tracked Professional Growth

25% growth this past year across the company

2x speed for individual learning and career development

Minority Owned and Diverse

We are proud to be certified as a Minority Owned business by the National Supplier Diversity Council. We are one of the few agencies to be 48% BIPOC across the agency and 38% of senior leadership. We are also proud to be 62% Female, 42% of senior leadership.

WAYS YOU'LL MAKE AN IMPACT
As a Senior Account Manager at Direct Agents, you will act as a bridge between the agency and its esteemed clients, forging strong partnerships built on trust and understanding. By thoroughly comprehending client goals and challenges, you will craft tailored strategies that align marketing efforts with business objectives. Your passion for orchestrating successful campaigns, fostering client loyalty, and your omni-channel understanding across all facets of digital marketing will be key in contributing to our agency's ongoing success.
Key Responsibilities

• Account and Client Management:
  • Directly oversee and manage client accounts, maintaining effective communication and relationships.
  • Collaborate with clients to understand their objectives and provide tailored solutions.
• Campaign Strategy and Execution:
  • Lead the setup of new accounts and campaigns, ensuring all aspects are optimized for success.
  • Develop comprehensive campaign strategies to meet client goals and objectives.
• Performance Reporting:
  • Generate daily reports detailing campaign performance metrics, including expenditures, budgets, and media placements.
  • Analyze data to provide insights and recommendations for ongoing campaign improvements.
• Marketing Analytics:
  • Regularly analyze statistical data to drive the development and optimization of campaigns.
  • Utilize data-driven insights to refine strategies and enhance campaign outcomes.
• Sales Support and Contract Management:
  • Assist Media Buying and Sales teams by preparing contracts, support materials, and other documentation.
  • Ensure seamless collaboration between departments to achieve sales and campaign objectives.
• Campaign Management and Integration:
  • Organize and execute creative assets and technical integrations for campaigns.
  • Coordinate various elements to ensure smooth campaign execution and alignment with client objectives. 

WHAT YOU'RE BRINGING

• 4 - 6 years of account management experience
• Experience with Search, Display and Email marketing
• Experience in the performance marketing industry a plus
• Polished oral and written communication skills
• Strong analytical skills -- must be an expert in MS Excel and data analysis
• Knowledge of HTML is a plus
• Strong Computer skills -- thorough understanding of MS Office and internet technologies
• Strong attention to detail
• Strong time management skills -- ability to prioritize and meet deadlines
• Diligent work ethic
• Must be self-motivated and able to take the initiative to get the job done

The Essentials & Our Perks

• A competitive salary of $80,000 - $100,000 with reviews based on performance
• Regular performance reviews occur at 1, 2, 3, 6 month marks during onboarding and biannually after that. 
• Health, dental, vision, and mental health benefits including access to providers like:
• One Medical, Talkspace, KindBody, and Health Advocate
• Paid Time Off, Birthdays, Volunteering Time and Self Care Days
• PTO ranges from 15 - 24 days/year with additional days allocated for sick time and self care
• A newly built and sun drenched penthouse office with incredible views over Flatiron 
• A hybrid schedule at 
• Help getting here including access to commuter benefits and annual memberships to Citibike
• Complimentary parking in a protected garage for those working in our LA office
• Complimentary assortment of healthy snacks and fresh fruits in office 
• A new MacBook Pro laptop for ease of work in office or remotely 
• Dog friendly office!

WHY DIRECT AGENTS

We believe that personal success comes from the hard work that you put in. We skip the politics and bureaucracy and empower you to directly impact the speed of your growth. Some of the opportunities you’ll have to thrive as a thought leader include:

• Small group mentorship and real face time with executive leaders
• Access to internal and external trainings and conferences across technical skills, professional growth, and leadership and management
• Strategic roundtable discussions
• Marketing certifications (Google, Facebook, Amazon, etc.)
• Inclusion in marketing initiatives including our blog posts, podcasts, videos and more
• Speaking opportunities across publications like Media Post, Digiday and more
• Award submissions opportunities (team and individual)
• Access to participate in our ERG’s to help reinforce community within the agency.

OUR AWARD WINNING PEOPLE FIRST CULTURE

5x Winner of Crain’s Best Places to Work (2018 - 2023)

Most Dedicated to Employee Growth finalist in Digiday’s Work Life Awards

This role is based in our NYC office and you must reside or be willing to relocate within commuting distance of the office for this role.

At Direct Agents, hybrid is about:

• Human connection and establishing strong working relationships
• Fostering a tailored approach for team members’ rapid growth
• Making space for camaraderie and just for fun moments
• Prioritizing mental health & overall wellness
• Hybrid work schedule of 3 days in-office
• 2 weeks of WFA (Work from Anywhere)

COME AS YOU ARE

We think of our organization as a tight-knit team built on a foundation of respect. Your gender, your skin color, who you love, or who your big shot uncle is doesn’t make a difference here. Direct Agents is a progressive and open-minded meritocracy. If you’re smart and good at what you do, come as you are.

We are proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Direct Agents makes hiring decisions based solely on qualifications, merit, and business needs at the time.