Senior Customer Enablement Program Manager

CSQ125R109

While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered.

As a Senior Program Manager within the Global Customer Enablement Practice, you will have the unique opportunity to shape how Databricks training and enablement goes to market to customers globally.

You will report to the Global Customer Enablement Practice Director and help develop and execute strategies that enable our GTM Teams - Sales, Field Engineering, Marketing as well as regional Customer Enablement Teams - to be more effective in positioning the value of training to customers. You will leverage your expertise in effective communications to develop compelling enablement material, and own the distribution and enablement of strategies and offerings to GTM Teams. 

This is an exciting opportunity for a motivated and innovative entrepreneur with a passion for working across departments and across regions.

The impact you will have: 

• Support the development of global customer enablement strategies and programs that increase the Databricks trained users base within customer accounts at scale 
• Own the execution of strategies and adoption of programs 
• Launch and maintain standard operating procedures and supporting resources to make it easier and faster for GTM Teams to drive training with customers 
• Track impact and maintain accountability of programs with reports and actionable insights 
• Collaborate with cross-functional partners to integrate programs and resources into GTM motion

What we look for:

• 6+ years of technical program management and stakeholder management experience in an enterprise technology company 
• Ability to develop compelling stories based on data and motivate stakeholders and leaders to action 
• Experience creating scalable and simple processes and resources that are adopted by cross-functional teams 
• Experience working in or with go-to-market teams, such as professional services, customer success, marketing, sales
• Experience building insights-rich and actionable reports
• Strong communications and presentation skills