Senior Digital Product Manager

About this role:

Wells Fargo is seeking a Digital Product Services Associate supporting Consumer and Small Business Banking. Part of the Branch Oversight and Support Organization reporting to the Head of Automated Banker Support and Procedures, this person will support creating digital products, tools and experiences to elevate the branch employee experience, ultimately driving a great customer experience.

Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces "to grow your career" in the U.S. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Lead or participate in variety of complex functions within the digital and consumer banking product environment
• Contribute to large-scale planning related to the execution of the digital strategy
• Review and analyze complex opportunities to drive enhanced user experiences which require an in-depth evaluation of variable factors and product capabilities
• Independently resolve complex issues
• Be a self stater to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements
• Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
• Lead projects, support senior product staff, and act as liaison with cross product teams and provide direction and vision to meet business objectives

Required Qualifications:

• 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience with Virtual Assistant, Chatbots, AI and/or Large Language Models
• Experience with Financial Services or Fintech industry
• Experience creating user stories, requirements, test scripts, acceptance criteria
• Ability to translate and present complex technical data across technical and non-technical group
• Experience in Jira, Confluence, and analytics/insights tools

• Experience working cross functionally between the business and technology
• Experience working in an Agile environment, performing discovery, executing requirements and refinement, managing tradeoffs and backlog prioritization, defining release plans aligned to the product strategy and roadmap under critical deadlines

Job Expectations:

• This position offers a hybrid work schedule

Locations:

401 S. Tryon Street Charlotte, NC

325 John H McConnell Blvd Columbus, OH

550 S 4th Street Minneapolis, MN

150 E 42nd Street New York, NY

333 Market St San Francisco, CA

1655 Grant St Concord, CA

U.S. only - Pay Range:

New York - New York Pay Range: $100,800 - $179,200 USD annual (this range may not be applicable to other locations)

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$84,000.00 - $179,200.00
Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:
8 Dec 2024
* Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.